Senior Risk Investigator- Merchant At PhonePe | Bengaluru
Senior Risk Investigator | Full–time
The Senior Risk Investigator – Merchant at PhonePe plays an essential position in stopping and detecting fraud for the duration of all price channels. The position entails reviewing purchaser and provider issuer money owed, the use of information evaluation to discover anomalies, and collaborating with operations, finance, and technology teams to mitigate dangers. A minimum of 5-7 years of experience in fraud investigations or chance analytics is needed. Strong communique and collaboration abilties, alongside side knowledge in fraud control, are cri allows spain trtundynamic surroundingsdynamic surroundings, contributing to Phonthe ePe’s commitment rememberingtection and remember.
Role: Senior Risk Investigator Merchant
Company: PhonePe
Location: Bengaluru, Karnataka
Work Type: Full–time
About Company
AboutofhonePeonePe is one in all Indibilleading digital bills system, offering some of economic services, collectively with UPI, bill payments, and investments. As a Senior Risk Investigator for Merchants, you can play a pivotal position inside the Fraud Risk Operations group, ensuring the protection and integrity of financial transactions during the platform.
Job Description
Team Overview: The Fraud Risk Operations group at the organization high-impact organization focused on mitigating frauconsiderationationprovingofe consider and safety of numerous PhonePe merchandise. The team operates in a fast-paced environment, leveraging era and statistics analytics to save you and find out ability fraud at some point of price channels. They aim to shield tens of hundreds of thousands of clients and merchants, and the group works intently with a number of the brightest minds in risk control, finance, generation, and compliance.
As a Senior Risk Investigator, your position might be vital in keeping PhonePe’s commitment to trust and protection. You can be answerable for now not only identifying and stopping fraud but additionally contributing to method enhancements, collaborating with exclusive groups, and making sure that fraud mitigation techniques are sturdy and powerful.
Roles & Responsibilities:
Fraud Prevention and Detection:
The primary responsibility of the Senior Risk Investigator is to save you and stumble upon capability fraud during all price channels. This includes reviewing client and service provider bills to come to be privy to patterns, anomalhobbhobbiesand suspicious hobby. You will employ advanced records analysis strategies and equipment to make certain that fraudulent sports activities are detected and mitigated.
Proactive Fraud Risk Identification:
You will take a proactive method in figuring out fraud dangers and assessing the effectiveness of current controls. By regularly revising present-day threat mitigation measures, you’ll advocate improvements or extra controls to further decora manipulation’s threat manipulate framework.
Cross-purposeful Collaboration:
A key issue of this role is walking carefully with numerous departments, including operations, finance, settlements, threat analytics, compliance, and era. Effective communication and collaboration at some point of groups is critical to preservimanagementigh degree of ma and protection alfreefreehrough PhonePe’s fee environment.
Fraud Investigation Management:
You will address complicated fraud times that require specialized expertise and judgment. This includes making vital choices concerning fraud investigations, identifying escalation techniques, and enforcing more appropriate controls to deal with vulnerabilities. You will make certain that all times are resolved within the described SLAs and offer first-rate responses to internal and outside stakeholders.
Problem Solving & Analysis:
The positproblem-solvingbust trouble-solving abilties. You to be had a look at facts, destroy down complicated problems into plausible spark-offs, and find in d spark answers the usage of logical reasoning. By developing systemic answers, you may make sure that problems are resolved absolutely, lowering the danger of comparable bles taking place in destiny.
Stakeholder Macceptanceent: ding accept as true with and preserving effective convagencyith with each inner agency and external stakeholder is important to the location. You could be liable for coping with escalations and efficaciously ensuring time as making sure transparency and responsibility throughout the approach.
Monitoring and Reporting:
As a part of the crew’s non-stop development efforts, you may proactively screen queues and workflows to make sure adherence to SLAs. You also can be accountable for identifying and reporting key findings, insights, and tendencies from fraud investigations to the wider crew.
Ownership and Process Improvements:
You will take unbiased possession of assigned methods on the pod diploma and propose upgrades where vital. This includes refining workflows, recommending technological upgrades, and making sure that pleasant practices are carried out at some point by the crew.
Role Requirements:
Experience: 5-7 years of applicable experience in risk operations, fraud investigations, and hence analytics is intended. A deep expertise of risk management and fraud detection techniques is important.
Expertise in Fraud & Risk Management: Demonstrated understanding of fraud prevention, detection, and mitigation, mainly in economic transactions, is essential. Experience in dealing with complicated fraud cases is as an alternative favored.
Communication Skills: Strong oral and written conversation competencies are essential for fulfillment in this feature, as you interact to have interaction with a couple of teams and stakeholders at diverse organizational stages.
Collaboration: A collaborative painter who can paintings successfully with move-functional corporations. The capability to construct relahips and agree with with stakeholders throughout departments is crucial.
Education: A graduate or postgraduate diploma in any relevant location is required. A CFE (Certified Fraud Examiner) certification consider s an advantage.
Technical Skills: A number one running facts of MS Office and SQL is vital for this function, as it includes facts evaluation and reporting.
Why Work at PhonePe?
Working at Pmuch isn’t pretty much a process, but an possibility to expand professionally in a dynamic and current environment. The business enterprise is known for fostering a manner of existence of creativity, collaboration, and inclusivity. As a Senior Risk Investigator, you’ll be artworke chance to art work on tasksaffectstraight away effect tens of millions of clients whilst also contributing to the oveacceptancerotectionwithincept as true with in the digital payment place.
You will collaborate with a number of the brightest minds inside the enterprise, continuously studying and evolving because the virtual fee landscape modifications. The function offers a stability of autonomy and collaboration, allowing you to take on same tasks at the identical time as walking with move-realistic agencies to acquire commonplace dreams.
Benefits at PhonePe:
Comprehensive Insurance Coverage: PhonePe offers an extensive range of insurance advantages, which incorporates Medical Insurance, Critical Illness Insurance, Accidental Insurance, and Life Insurance for personnel and their households.
Wellness Program: PhonePe offers a Wellness Program, which incorporates an Employee Assistance Program, Onsite Medical Center, and an Emergency Support System for’ well-being.
Parental Support: The business company offers sturdy parental help, which incorporates Maternity Benefits, a Paternity Benefit Program, Adoption Assistance, and a Day-care Support Program.
Mobility Benefits: PhonePe presents relocation benefits, transfer regulations, and a tour coverage for employees who need to relocate or tour for work.
Retirement Benefits: Employees can advantage from Provident Fund contributions, Flexible PF contributions, Gratuity, NPS (National Pension Scheme), and Leave Encashment packages, ensuring financial protection put up-retirement.
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