Tech Mahindra Mega Walk-In Drive Customer Care Executive (Voice / Blended) from September to 1st October, between 10:30 AM – 4:30 PM. The assignment is complete-time and everlasting, located at B19, Sector sixty-two, Noida (contrary to DME College). Candidates will deal with patron inquiries, going for walks 6 days a week with rotational shifts. 24×7 shifts for male applicants and day shifts for female candidates. Freshers
Tech Mahindra Mega Walk-In Drive
Job Overview:
- Role:Voice / Blended – Other
- Location: B19, Sector sixty-two, Noida (Opposite DME College, nearest metro station Noida Sector sixty )
- Company: Tech Mahindra
- Qualifications: Graduation Not Required
- Experience: 0 – 1 years
- Job Type: Full-time, Permanent
- Working Hours: 24×7 shifts for male candidates, Day shifts for female applicants
- Workdays: 6 days each week with 1 rotational week off
About Tech Mahindra:
Tech Mahindra is a part of the Mahindra Group, considered one of the largest conglomerates in India. The corporation operates in over ninety countries, handing over quit-to-stop answers in areas together with digital transformation, consulting, and commercial enterprise re-engineering. Tech Mahindra is famend for combining the contemporary era with enterprise-particular solutions, making it a leader in the IT offerings area.
In addition to a strong cognizance of customer service, Tech Mahindra is likewise acknowledged for being a human beings-first agency. Employees are furnished with enough opportunities for career development, making it a perfect location for people seeking boom and studying within the BPO quarter.
Job Description:
A Voice/Blended activity role generally involves handling customer interactions throughout diverse channels, which include voice calls, chat, and electronic mail. Responsibilities include resolving customer inquiries, imparting product information, and making sure a tremendous consumer enjoys. Candidates have to own strong verbal exchange talents, empathy, and problem-fixing capabilities. Experience with purchaser courting management (CRM) systems is frequently desired. This function calls for the capability to multitask effectively and work collaboratively in quick-paced surroundings.
Walk-In-Interview Details:
Venue: B19, Sector 62, Noida (Opposite DME College)
Nearest Metro Station: Noida Sector 62
Time: 10:30 AM – 4:30 PM
Dates: 27th September to 1st October
Alternatively, you can ship your updated resume immediately to Neetu Mishra at 8810230624. Please ensure you point out “Neetu Mishra” on the pinnacle of your resume whilst applying individually.
Key Responsibilities:
- Addressing purchaser queries and issues via inbound calls.
- Ensuring patron delight using providing powerful answers.
- Maintaining professionalism and empathy in conversation with customers.
- Collaborating with internal groups to remedy complex issues at the same time is crucial.
Skills Required: Customer Service, Customer Support, Voice Process, International Voice Process, Inbound Customer Handling, Telecalling
Who Can Apply?
Tech Mahindra is searching for freshers and experienced specialists who can join the organization immediately. The agency welcomes applications from undergraduates as well as graduates. The most essential requirement for this position is the ability to communicate effectively and cope with client issues with patience and professionalism.
Key requirements:
- Good communique abilties (both verbal and written).
- Willingness to artwork in shifts (24×7 for male candidates, day shifts for woman applicants).
- Immediate joiners are most effective.
Why Join Tech Mahindra?
Tech Mahindra is one of the principal worldwide consulting and IT carrier carriers, operating in over 90 global locations. The commercial enterprise organization is known for its virtual innovation and sturdy techniques, making it a remarkable environment for personal and expert growth.
Benefits:
- Career boom: With a focus on worker improvement, Tech Mahindra offers numerous education applications and growth possibilities.
- Work environment: The employer fosters a supportive and collaborative culture, encouraging employees to enhance their abilties.
- Diverse publicity: Being a part of a global corporation, you’ll have interaction with clients from unique industries, gaining severa reports.
- For applicants who’re surely starting their careers or those with earlier experience, this role may be a stepping stone closer to an achievement profession within the customer support business enterprise.
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