Fraud and Identity Specialist job at Instacart | $23 an hour

• Job Title: Fraud and Identity Specialist
• Company: Instacart
• Location: San Francisco, CA
• Degree: Graduate (bachelor’s degree from a recognized University in any discipline).
• Experience: 3 – 5 Year
• Employment Type: Full-Time and Day Shift
• Salary: $23 an hour

Join Instacart as a Fraud and Identity Specialist: Help Us Secure the Grocery Experience

At Instacart, we’re transforming the grocery enterprise via the usage of the use of inviting absolutely every person to share love through food. Our challenge is to make sure that everyone has get right to get admission to the meals they love, making an allowance for added time to revel in it together. While others see a clean want for grocery transport, we understand the complexity and endless opportunities to serve our numerous networks. We are devoted to providing a vital carrier that clients rely on for his or her groceries and family goods at the same time as moreover presenting secure and bendy earning opportunities to our Instacart Personal Shoppers.

As Instacart continues to broaden and serve tens of thousands and thousands of people, we’re developing our team to assist push our buying cart forward. If you’re ready to do the notable paintings of your life and be part of a company that is creating a difference, we invite you to sign up for our table.

Inst cart’s Flex First Approach

At Instacart, we recognize that there’s no one-duration-fits-all approach to how we do our exquisite work. Our personnel revels in the ability to pick out in which they perform their first-rate artwork—whether or not from domestically, in a place of business, or at their preferred espresso keep. We receive as right that this flexibility fosters creativity and productiveness, and we encourage our institution participants to live linked and collect community through normal in-character occasions. Learn extra approximately our bendy technique in which we artwork.

Overview of the Role

We are looking for a devoted Fraud and Identity Specialist to join our Fraud and Identity organization. In this feature, you’ll be accountable for a mix of responsibilities, which includes reviewing transactions in real time to prevent fraud, identifying fraudulent activities and patterns, dealing with account takeovers, and managing internal escalations. Your efforts will make sure that the Instacart platform remains solid, stable, and solid for all clients.

This is a 6-month smaller role, requiring a determination of 40 hours in keeping with the week. As a non-exempt function, you may be paid hourly and may be eligible for extra hours as preferred. Your time desk will consist of one or weekend days, assigned by using the manner of the usage of your supervisor based on your availability.

Key Responsibilities:

1. Fraud Detection and Investigation:
   • Identify and check fraud styles, and task thorough investigations to deter fraudulent or suspicious sports activities activities at the Instacart platform.
   • Work diligently to keep a queue of inbound patron appeals, the use powerful time management and prioritization abilities to cope with issues right away.
2. Process Improvement:
   • Recognize and gift opportunities for manner upgrades, using obligations to complete desire while ensuring compliance with all close, state, and federal rules concerning grocery achievement.
   • Execute repetitive operational responsibilities with eager attention to elements, continuously trying to find procedures to enhance strategies and decorate overall performance.
3. Data Review and Analysis:
   • Complete stay and historic statistics evaluations to grow to be aware of ability fraud times, documenting findings for appropriate reporting and motion.
   • Utilize analytical abilities to evaluate records traits and provide insights that make contributions to the overall protection of the Instacart platform.
4. Collaboration and Communication:
   • Collaborate efficiently with other team participants and departments to ensure a cohesive method to fraud prevention and resolution.
   • Communicate in reality and effectively with clients and inner stakeholders, offering updates on fraud investigations and results.

About You:

1. Minimum Qualifications:
   • 1-2+ years of professional experience in brief-paced surroundings, preferably in fraud detection, data processing, or assist-related fields, or a strong educational report.
   • Strong verbal and written communique talents, with the capability to articulate complicated information really.
   • An immoderate best mindset and resilience to navigate ever-converting operational situations and stressful situations.
   • Ability to make vital choices concerning sensitive troubles speedy in short-paced surroundings, all whilst operating with a high degree of confidentiality.
   • Availability to work weekends or vacations as required.
2. Preferred Qualifications:
   • Familiarity with ZenDesk or similar customer service systems.
   • Proficiency in Excel and Google Sheets for data evaluation and reporting.
   • An understanding of the gig economic system and its implications for fraud prevention.

Why Join Instacart?

By turning into a member of Instacart, you become a part of a group committed to handing over an important service that tens of heaps and lots rely on for his or her grocery desires. You can also have the risk of making a full-size impact on the safety and integrity of our platform, ensuring that our customers can keep up with their notions. Furthermore, you’ll be part of an organization that values range, inclusion, and community engagement.

Conclusion:

If you are organized to tackle a difficult and worthwhile function as a Fraud and Identity Specialist at Instacart, we inspire you to apply. Help us stabilize the grocery revel for our clients even by taking elements inside the strength and guide that Instacart offers. Join us in our venture to create a global wherein anybody has get proper of getting admission to the meals they love. Apply these days and become part of a group this is growing a distinction!

Click here to apply now.

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