Cognizant Walk-In BPO Voice process – Freshers

 BPO Voice Process – Freshers At Cognizant

Cognizant is mission a walk-in strength for freshers for the BPO Voice Process position. The feature includes content material moderation, overall performance control, and engaging in excessive user pride. Candidates need to have strong English communication competencies, be proficient in MS Office, and be capable of painting in shifts. Ideal candidates will possess awesome customer support talents and be fluent in English. This role is an exceptional possibility to start a career in a leading global business enterprise. Visit Cognizant’s office at 5/535, Old Mahabalipuram Road, Okkiyam Thoraipakkam, Chennai, Tamil Nadu, India for the stroll-in interview.

Role: BPO Voice process 

Company: Cognizant

Experience: 0 years

Salary: Not Disclosed

Location: Hyderabad

Time and Venue

13th August, 10.00 AM – 12.00 PM

Cognizant Technology Solution, Plot 25, 26/27, ISB Rd, Financial District, Nanakramguda, Telangana 500032

Contact – Koojitha 

Location: five/535, Old Mahabalipuram Road, Okkiyam Thoraipakkam, Chennai, Tamil Nadu, India

About Company

Cognizant is a major worldwide professional services enterprise that makes a specialty of modernizing generation, reimagining procedures, and remodeling reviews to assist clients live earlier in a quick-converting world. With a focus on improving normal existence, Cognizant leverages its know-how to deliver progressive answers that force success and increase for its clients. For extra records, go to www.Cognizant.Com or follow @cognizant on social media.

Job Expectations:

As a BPO Voice Process accomplice at Cognizant, you’ll be anticipated to:

Communication and Interpersonal Skills: Demonstrate extraordinary conversation and interpersonal capabilities to effectively engage with customers and group individuals.

English Proficiency: Be gifted in writing, analyzing, and speaking English, with a strong command over grammar and vocabulary.

Technical Skills: Use laptop structures and MS Office packages effectively. Ability to kind at least 30 words consistent with minute inside the favored language.

Geographic Knowledge: Have a sincere knowledge of navigation on Google Maps and essential geography.

Shift Flexibility: Be adaptable to artwork one-of-a-kind shifts based totally on enterprise wishes.

Practical Application: Apply theoretical understanding to sensible eventualities, making sound alternatives consistent with predefined guidelines.

Compliance and Security: Follow all compliance and safety features related to customer information and make sure adherence to machine suggestions.

Process Adherence: Ensure that system pointers are observed as documented and attempt to meet consumer metrics and related issues with the very satisfactory great.

Performance Metrics: Stay updated with approach knowledge, communicate over with know-how updates/repositories, and try and exceed every day, month-to-month, and annual tremendous and productivity goals.

Job Responsibilities:

Content Moderation: Moderate content material material to ensure accuracy and compliance with business enterprise necessities.

Assignment Completion: Complete assignments in the defined Service Level Agreements (SLAs) and Turnaround Time (TAT).

Performance Management: Independently manage performance through know-how and running with metrics.

Decision Making: Make correct selections to make sure that accurate statistics are updated at the front-give-up systems.

User Satisfaction: Focus on reaching one hundred patron pleasure and retaining zero purchaser escalations.

Skills Required:

Communication Skills: Excellent command of English and the community language (if relevant), with strong customer support abilties.

Shift Work: Willingness to paintings in a shift-based time desk.

Content Moderation: Ability to apply sound judgment at the same time as moderating content material.

Effective Communication: Communicate thoughts sincerely and successfully in a well-prepared way.

Language Proficiency: Should be on par with CEFR C1 exquisite in English, with fluency in each conversational and written English. Fluency in Arabic or other languages may be required depending on the region.

Company Info:

Address:

5/535, Old Mahabalipuram Road, Okkiyam Thoraipakkam, Chennai, Tamil Nadu, India

Benefits at Cognizant

Career Growth: Access to massive professional development packages and development opportunities inner an international business enterprise.

Competitive Compensation: Receive a competitive earnings bundle deal at the aspect of ordinary performance-primarily based incentives.

Global Exposure: Work with a large crew and advantage experience in numerous international markets and eras.

Comprehensive Benefits: Enjoy a complete benefits bundle deal that consists of medical insurance, properly-being packages, and different worker blessings.

Work-Life Balance: Benefit from a supportive painting environment that promotes a healthful existence stability and flexible work schedules.

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