Cognizant Hiring Freshers For Process Executive 

Hiring Freshers Process Executive 

Cognizant is hiring smooth graduates for the placement of Process Executive in our Voice Process group in Gurugram. Candidates need to possess exceptional English voice-verbal exchange skills and show a robust customer service orientation. The function involves addressing purchaser queries, imparting nicely timed observe-up, and jogging in rotational shifts from the office. Immediate joiners are favored. If you’re trying to kickstart your profession in dynamic surroundings, observe now and be a part of our challenge to engineer modern-day groups and enhance the normal existence of our clients.

Role: BPO – Non-Voice

Company: Cognizant

Experience: 0 years

Salary: Not Disclosed

Location: Coimbatore

About Cognizant

Cognizant (Nasdaq: CTSH) is a leading worldwide generation company that engineers present-day corporations. We assist clients in modernizing technology, reimagining strategies, and redecorating critiques to stay in advance in a short-converting world. Our mission is to improve normal lifestyles using leveraging advanced era and revolutionary solutions. At Cognizant, we believe in making a remarkable impact not only on our customers but also on our personnel and the communities we serve.

Job Description

Cognizant is happy to announce openings for the location of Process Executive in our Voice Process group, especially concentrated on glowing graduates eager to release their careers in customer support. This position is essential to our operations, in which you will be the number one factor of contact for our clients, imparting them with notable career and assistance.

Cognizant fosters a way of life of non-stop studying and export boom. We provide supportive work surroundings wherein employees are recommended to proportion minds and collaborate on tasks. Join us in reworking agencies and creating a distinction around the globe.

Key Responsibilities

Customer Interaction:

• Serve because the number one factor of contact for clients, addressing their queries and problems effectively.
• Demonstrate a strong customer service orientation, making sure that every interplay is powerful and helpful.

Effective Communication:

• Utilize high-quality English voice communication skills to carry facts without a doubt and successfully.
• Organize thoughts and gift them in a well-installed manner to facilitate know-how.

Follow-Up and Resolution:

• Take responsibility for following up with clients to make certain their queries are addressed and resolved satisfactorily.
• Maintain statistics of consumer interactions and observe up as essential to make certain ongoing pride.

Adaptability to Shift Work:

• Be snug working in rotational shifts to residence our global patron base, making sure flexibility in scheduling.
• Adhere to enterprise pointers regarding attendance and punctuality.

Collaboration and Teamwork:

• Collaborate with group contributors and other departments to provide a persevering patron experience.
• Engage in group meetings and training lessons to enhance abilties and contribute to team goals.

Desired Candidate Profile

Educational Qualification:

• Any graduate with applicable academic documents.

Communication Skills:

• Possess incredible English voice communication talents, with the ability to interact with clients efficaciously.
• Must be capable of passing the Versant take a look at to illustrate skillability in verbal communication.

Customer Service Orientation:

• Demonstrates a robust customer support mindset and is devoted to making sure client pride.
• Ability to cope with purchaser inquiries with empathy and professionalism.

Availability:

• Immediate joiners are desired, indicating readiness to start without delays.

Work Environment:

• This characteristic calls for walking from the place of job, fostering a collaborative and interactive work environment.

Company Information

Address:

• 5/535, Old Mahabalipuram Road,
• Okkiyam Thoraipakkam,
• Chennai, Tamil Nadu, India.

Benefits at Cognizant

Competitive Salary and Incentives: Cognizant gives attractive income programs together with performance-primarily based absolute incentives, making sure personnel are rewarded for their tough paintings.

Comprehensive Training Programs: Employees have to get admission to massive education and improvement packages, assisting them decorate their skills and fortifying their careers.

Health and Wellness Benefits: Cognizant offers a robust health advantages package deal, in conjunction with medical insurance, wellness duties, and intellectual health help.

Flexible Work Environment: The employer promotes wholesome work-existence stability with flexible scheduling options and a supportive place of work lifestyle.

Career Advancement Opportunities: Cognizant encourages internal mobility and gives numerous opportunities for career growth, allowing personnel to discover diverse roles and paths within the employer.

Apply Now

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