06/10/2024
By Muskan
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Jobs

Foundever Walk in drive For UK and US process in Mumbai | New Position

Foundever Walk in drive For UK and US process in Mumbai The role is full-time and open to candidates with zero to one 12 months of experience Applicants should have finished HSC, graduated, or be Undergraduates. The task offers a revenue range of ₹1-4 Lacs per annum. The perfect candidates can have suitable communique capabilities and a customer-targeted mindset. This is a tremendous possibility for freshers to gain worldwide process revel in in fast-paced surroundings.

Role: UK and US process
Location: Mumbai (All Areas)
Company: Foundever
Salary: ₹ 1-4 Lacs P.A
Qualifications: HSC/Graduate/ Undergraduate
Experience: 0 to 1 year of experience
Job Type: Full Time

Time and Venue

6th October – 7th October, 11.30 AM – 5.30 PM

5th floor, Boomerang Sitel India Pvt ltd Chandivali, Farm Rd Sakinaka, Andheri East Mumbai -72

Contact – HR RAMESH R PAL 7303443025 (07303443025)

Table of Contents

Company Overview:

Foundever (Sitel India Pvt Ltd) is one of the global’s leading BPO (Business Process Outsourcing) groups. It serves over 350 clients throughout 27 international locations and manages 3 million customer contacts every day. With more than 60,000 personnel and one hundred forty-five centers globally, Foundever is famend for delivering first-rate customer support and aid. It offers offerings in 36 distinct languages and has been recognized as the No.1 Contact Center globally by way of the Black Book of Outsourcing for 2 consecutive years.

Job Description:

The position falls under the category of Voice / Blended roles, which means it’ll require the candidate to interact with clients through phone calls (voice) and doubtlessly help with email or chat-based queries (blended aid). This function is housed within the Customer Success, Service & Operations branch, contributing to Foundever’s worldwide popularity for superb customer support.

Key Responsibilities:

Provide splendid customer support to global customers (specifically US-based).
Handle inbound and outbound patron queries, ensuring timely and correct responses.
Manage client problems efficiently, making sure the highest level of delight.
Maintain know-how of the corporation’s merchandise, offerings, and tactics to offer correct answers.
Demonstrate outstanding spoken English talents to speak effectively with clients.

Qualifications:

Education: HSC/Graduate/Undergraduate (Graduation not mandatory).
Experience: 0 to four years of relevant experience. Freshers are welcome, and candidates with preceding revelations in customer support or the BPO industry will have a bonus.

Skills:

Excellent verbal communication competencies in English.
Basic understanding of pc structures and typing skillability.
Flexibility to paintings in a 24/7 shift environment, which includes night shifts.

Perks and Benefits:

1. Transportation Support:

One-manner domestic pick-up or drop facility for all employees.

Centralized select-up and drop from Andheri and Ghatkopar stations at some point in the day.

2. Travel Allowance:

In addition to the revenue, a journey allowance could be supplied.

3. Performance Incentives:

Eligible for a month-to-month performance payout primarily based on person and group performance metrics.

4. Growth Opportunities:

Foundever presents career increase opportunities with regular training and upskilling, getting ready employees for diverse roles in the BPO sector.

Why Foundever?

Foundever offers a dynamic and global operating environment, making it an excellent possibility for individuals trying to kickstart or improve their profession in the BPO industry. The company offers opportunities to interact with worldwide clients, work in aggressive and group-oriented surroundings, and grow with certainly one of the most important BPO companies in the world.

Why Join Foundever:

Global Exposure: Work on UK and US approaches, gaining treasured international revel in.
Career Growth: Opportunities for ability development and professional advancement in a dynamic, speedy-developing corporation.
Comprehensive Training: Extensive education is provided to beautify verbal exchange and technical abilties.
Competitive Salary: Attractive revenue package, ranging from ₹1-four Lacs in line with annum.
Supportive Work Environment: A collaborative, employee-friendly subculture that values work-life stability.
Open to Freshers: Ideal for applicants with little to no experience looking to start their career.
Accessible Location: Walk-in power in Mumbai, making it handy for local candidates.