Tech Mahindra Walk In For Customer Support Role in Mumbai (Chandivali). The role is Full-time and everlasting, with an earnings variety of ₹2.25-2.75 Lacs P.A. Candidates ought to have 0-3 years of experience, and any graduate qualification is appropriate. The position entails imparting voice or mixed customer service. Candidates will cope with consumer inquiries, resolve issues, and ensure a clean client experience. Excellent verbal exchange skills and the capacity to deal with client concerns effectively are key requirements. Walk-in interviews are being carried out for the position.
- Role: Voice / Blended – Other
- Location: Mumbai( Chandivali ), Mumbai Suburban, Mumbai (All Areas)
- Company: Tech Mahindra
- Salary: ₹2.25-2.75 Lacs P.A
- Qualifications: Any Graduate
- Experience: 0 – 3 years
- Job Type: Full Time, Permanent
Walk-In Interview Details:
Time and Venue
7th October – 13th October, 10.30 AM – 5.00 PM
Tech Mahindra BPS, Oberoi Garden Estate, Off. Saki Vihar Road, Chandivali, Andheri (East), Mumbai 400072
Contact – Hr Glen ( 8369780127 )
Company Overview:
Tech Mahindra, a part of the Mahindra Group, is an outstanding participant in the IT and employer manner outsourcing (BPO) company. The enterprise has a robust worldwide presence and gives a considerable form of services in IT, networking generation, and business enterprise way control. Tech Mahindra’s attention to delivering client-centric answers makes it a dynamic work environment, particularly in its customer support roles.
Position Overview:
The position of a Customer Support Associate entails coping with customer queries and resolving their troubles, using massive voice-primarily-based completely interactions. The assignment is best suited for candidates who have robust communique and interpersonal abilities, on the side of the capacity to maintain an excessive-pressure environment. Tech Mahindra is specifically seeking out on-the-spot joiners for this role.
Job Responsibilities:
1. Handle Customer Queries:
Respond to client inquiries and solve any problems they will face expertly.
2. Customer Satisfaction:
Identify and decide customer desires to make certain pride, aiming for first-name decision in which possible.
3. Relationship Building:
Establish and hold consider with client debts via open, interactive communication.
4. Problem Solving:
Engage in lively hassle-solving to address client issues efficiently.
Required Skills and Attributes:
1. Communication Skills:
Strong verbal verbal exchange competencies are essential, because of the reality the function includes interacting with clients through voice channels.
2. Problem-Solving Ability:
The ability to anticipate seriously and clear up consumer troubles immediately is vital.
3. Interpersonal Skills:
Good interpersonal abilties will assist in preserving a high-quality interaction with customers.
4. Stress Management:
The feature requires candidates to deal with the pressures of running in a quick-paced, client-centric surrounding.
Qualifications:
Education: The minimum educational qualification is an HSC (Higher Secondary Certificate) or any graduate degree.
Experience:
Both freshers and applicants with up to 6 months of experience in customer support are eligible to use.
Shift Details:
For Males:
The characteristic requires flexibility to paintings in a 24×7 rotational shift sample, with any 9-hour shift assigned primarily based totally on industrial agency necessities.
For Females:
The shifts can be restrained to sunlight hours hours among 7:00 AM and nine:00 PM, furthermore on a rotational basis.
Week Offs:
Employees are entitled to at least one rotational day off every week. st)
Perks and Benefits:
- Opportunity to art work in a worldwide corporation with severa client exposure.
- Structured schooling applications and non-forestall expert improvement.
- Potential professional development opportunities in the organization.
Company Overview:
Tech Mahindra, a part of the Mahindra Group, is an outstanding participant in the IT and employer manner outsourcing (BPO) company. The enterprise has a robust worldwide presence and gives a considerable form of services in IT, networking generation, and business enterprise way control. Tech Mahindra’s attention to delivering client-centric answers makes it a dynamic work environment, particularly in its customer support roles.
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