PwC Entry level Job Opportunity in Bengaluru! Join one of the world’s main professional services corporations and advantage of Hands-on experience in consulting, auditing, or tax services. Ideal for freshers with strong analytical, communication, and teamwork abilties. This is a risk to construct a strong career foundation with PwC’s supportive getting-to-know surroundings. Apply now and shape your destiny!
- Job Title: Desktop Support – Senior Associate
- Company: Pricewaterhouse Coopers Private Limited (PwC)
- Location: Bengaluru, India
- Salary: Not Disclosed
- Qualifications: Any Graduate,Any Postgraduate
- Experience Required: 1 – 3 years
- Job Type: Full-time, Permanent
About PwC:
PwC (PricewaterhouseCoopers) is a worldwide professional offerings organization offering audit, warranty, consulting, and tax offerings. With a presence in over a hundred and fifty countries, PwC helps groups navigate complex challenges, manage dangers, and enhance performance. Known for its dedication to pleasant, innovation, and company responsibility, PwC fosters various and inclusive surroundings even helping customers across various industries globally.
PwC Entry level Job Overview:
The Desktop Support – Senior Associate at PwC will provide technical assistance for laptop systems, software programs, and hardware, ensuring clean IT operations. Responsibilities include troubleshooting, assisting quit users, and coping with incidents at L2 to L4 levels. The role includes main projects, improving tactics, and retaining protection requirements, requiring sturdy technical capabilities and experience in IT help.
PwC Entry level Job Key Responsibilities:
1. End User Computing Support:
- Handle queries and incidents, ensuring an exceptional consumer revel.
- Provide a guide for Wintel Technologies and, optionally, iOS structures.
2. Technical Skills:
- Expertise in authentication, Single Sign-On, and ISO protection standards.
- Experience in software support and computer hardware troubleshooting.
- Knowledge of TCP/IP, DNS, DHCP, and SMTP.
3. Incident & Problem Management:
- Proficient in Incident Management and ITIL framework.
- Experience with ServiceNow for dealing with tickets and carrier requests.
4 Projectct & BAU Leadership:
- Lead ongoing initiatives and commercial enterprise-as-ordinary (BAU) sports related to endpoint systems.
- Act as a Subject Matter Expert (SME) for endpoint problems.
5. Documentation:
- Create and review Standard Operating Procedures (SOPs) and Run books for consistency in operations.
- Continuous Improvement & Automation:
- Promote non-stop improvement initiatives, which include automation of procedures.
Skills & Qualifications:
Qualifications:
- Any graduate diploma is required.
Technical Skills:
- Knowledge of incident management, troubleshooting, and IT assistance.
- Scripting information and experience with automation tools might be advantageous.
Certifications:
ISO Lead Implementer or ITIL certification favored.
Soft Skills:
- Strong interpersonal, written, and oral verbal exchange competencies.
- Ability to give complex thoughts in person-pleasant language.
- Highly self-influenced, with an interest in detail and robust problem-solving abilties.
- Strong customer support orientation with the capacity to work in a group environment.
Experience:
5+ years of experience in IT services with arms-on experience in technical guide roles.
Other Requirements:
- Any graduate diploma is required.
- Strong know-how of commercial enterprise context and the ability to apply important wondering to solve complicated troubles.
- Ability to control tasks and prioritize successfully in excessive-stress environments.
- This concise summary captures the critical details of the function and the expectancies from the candidate.
PwC Entry level Job Benefits:
- Competitive Salary – Attractive pay programs.
- Health & Wellness – Comprehensive scientific and dental benefits.
- Retirement Plans – 401(ok) and pension alternatives.
- Paid Time Off – Generous holiday and departure policies.
- Professional Development – Continuous mastering and career advancement possibilities.
- Work-Life Balance – Flexible work arrangements.
- Employee Assistance – Support for mental health and well-being.
- Global Opportunities – Exposure to worldwide projects and roles.
Other More Jobs:
Amazon Recruitment of Customer Service | Work From Home
eClerx Walk in interview For Investment Banking Analyst Position
HCL Technologies Hiring Customer Service Officer | Remote Job
Infosys Walk-In Interview in Hyderabad For Facets Role