MasterCard campus drive for Enterprise Operations Engineer

Enterprise Operations Engineer | ₹20K a month

MasterCard is hiring for the position of Enterprise Operations Engineer I in Pune, focused on candidates with 0-1 years of enjoy. This characteristic requires a Bachelor’s diploma in Computer Science with a focal point on networking and mainframe operations. Responsibilities encompass handling incidents, changes, and problems, working in a community and mainframe surroundings, and assisting with transaction issues. The function includes a hard and fast nighttime shift with a hybrid artwork version. Ideal applicants need their very own effective communique abilties, simple mainframe know-how, and an interest in automation. Apply online to be part of a worldwide chief in financial offerings.

Role: Enterprise Operations Engineer 

Company: MasterCard

Location: Pune, Maharashtra

Salary: ₹20K a month

Work Type: Full–time

About Company

MasterCard is actively hiring for the location of Enterprise Operations Engineer I in Pune. This function is a brilliant possibility for applicants with 0-1 years of revel in, especially human beings with a historical past in computer science, networking, and mainframe operations. The feature entails working in a dynamic environment in which you may be liable for dealing with incidents, modifications, and troubles related to MasterCard’s agency operations. As an Enterprise Operations Engineer, you’ll play a key position in ensuring the smooth operation of community and mainframe structures, helping credit rating and debit transaction problems, and minimizing downtime to guard the logo and agency.

Job Description

This function at MasterCard gives a unique opportunity to grow in a global business enterprise acknowledged for innovation and excellence in monetary offerings. If you’re passionate about network and mainframe operations and are seeking out a difficult and worthwhile career, practice now to sign up for the MasterCard organization in Pune.

Key Responsibilities:

Alert Management:

• Acknowledge indicators, convert them into incidents, and paintings toward resolving them right away.
• Monitor device signals and carry out triage to ensure incidents are nicely managed and closed in a timely way.

Incident, Change, and Problem Management:

• Execute MasterCard’s Incident, Change, and Problem Management strategies efficiently.
• Manage incidents by collaborating with various vendors through calls and emails to expedite choice.
• Ensure all incidents are documented, escalated, and said following standard strategies.

Network Operations:

• Utilize networking skills to control and troubleshoot community troubles.
• Use networking commands to test, percentage, and course logs to diverse internal companies and outside providers.
• Route important web page and patron site visitors as vital to decrease downtime and impact on MasterCard’s brand and enterprise.

Mainframe Operations:

• Work in mainframe terminals to manual problems associated with credit score and debit transactions.
• Demonstrate primary records of mainframe operations, especially in tandem generation.

Automation and Efficiency:

• Show interest and aptitude for automation to improve operational overall performance.
• Participate in tasks aimed in the direction of automating repetitive duties to reduce manual attempts and enhance accuracy.

Shift and Work Arrangement:

• The characteristic requires operating in a hard and fast night shift spanning 12 hours, following a three-day/4-day sample from 6:30 PM IST to six:30 AM IST.
• This is a hybrid position, requiring no much less than three days of in-place business work in step with the week, as in keeping with management tips.

Post-Event Analysis:

• Perform positioned up-event evaluation to become aware of the foundation cause of incidents and advise answers to save you from recurrence.
• Contribute to the non-stop improvement of incident management strategies with the aid of offering insights from up-occasion evaluation.

Customer Communication:

• Communicate correctly with customers and stakeholders throughout the globe to govern expectancies and provide nicely timed updates on incident decisions.
• Ensure client pride by minimizing escalations and resolving troubles efficaciously.

Required Qualifications:

Educational Background:

• A Bachelor’s Degree in Computer Science or a related subject with a sturdy reputation in Networking and Mainframes.

Experience:

• zero-1 yr of revel in a similar role, ideally in network operations or mainframe help.

Technical Skills:

• Novice diploma capability to perform post-event evaluation and feature in a community environment.
• Basic mainframe know-how, in particular in tandem generation.
• Familiarity with Network Operations Center (NOC) regulations and processes for problem resolution, escalation, and reporting.
• Networking capabilities, preferably with CCNA schooling or equal records.

Soft Skills:

• Effective incident and hassle management capabilities.
• Strong communique skills for managing global clients without escalating issues.
• Excellent organizational and interpersonal talents to work collaboratively in team surroundings.

Benefits of Working at MasterCard

Competitive Compensation: MasterCard gives an aggressive earnings variety primarily based mostly on skills and enjoyment, supplying monetary stability and growth opportunities.

Flexible Work Environment: Enjoy a hybrid work model that permits a combination of remote and in-workplace work, imparting flexibility and work-existence stability.

Career Development: Access to non-prevent learning and professional development opportunities to boost your career within a main worldwide corporation.

Inclusive Culture: Be a part of a numerous and inclusive place of business that values innovation, collaboration, and worker well-being.

Global Exposure: Work with a multinational crew and engage with clients and stakeholders worldwide, improving your global organization acumen and enjoyment.

Apply Now, Here

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