Cognizant Walk-in-interview For freshers | BPO Non-Voice

Freshers Walk-in-interview 

At Cognizant, we accept as proper with in empowering our employees to achieve their fine at the equal time as imparting them with the resources and beneficial useful resource they need to thrive. Join us to be a part of a group that is developing a difference worldwide using remodeling groups and enhancing normal existence.

Role: BPO Non-Voice   

Company: Cognizant

Experience: 0 years

Salary: Not Disclosed

Location: Pune

Employment Type: Full-Time, Permanent

Time and Venue

3rd August, 10.00 AM – 1.00 PM

Plot No.16, Phase III, Rajiv Gandhi Infotech Park, Hinjewadi, Pune-411057

Contact – Pragya/Sangeeta 

Job Description:

We are presently trying to find graduates from the 2021, 2022, and 2023 batches to sign up for our company for a Non-Voice Process position. The fantastic applicants will have very private strong written and verbal exchange abilities and have to be organized to artwork night time shifts (US Shift) from our workplace. Applicants must have their Provisional Certificate/Degree Certificate and all required files for ancient beyond verification (BGV) court docket instances.

About Cognizant:

Cognizant engineers present-day organizations. We help our clients modernize the era, reimagine techniques, and redecorate reviews to live earlier in our rapidly converting global. Together, we’re enhancing regular lifestyles. Learn more at www.Cognizant.Com or examine us on Twitter @cognizant.

Preferred Candidate Profile:

• Education: Graduates in B.Sc, B.A, BHM, BCA, B.Com, or B.B.A/B.M.S in any specialization.
• Year of Graduation: 2021, 2022, 2023.
• Skills: Good written and verbal communique.
• Shift: US Shift (Night Shift).
• Work Environment: Work from the Office.
• Documentation: Must have all obligatory documents ready for BGV.

BPO Non-Voice Roles and Responsibilities:

Data Entry and Management:

• Accurately input and replace records within the business enterprise’s database systems.
• Maintain information integrity and make sure all information is correct and updated.

Customer Support through Email/Chat:

• Respond to client inquiries and issues through electronic mail and chat systems.
• Provide easy and concise answers and help to clients.

Processing Transactions:

• Handle numerous styles of transactions, which incorporate billing, order processing, and account management.
• Ensure that all transactions are processed effectively and in the targeted time frames.

Documentation and Reporting:

• Create and preserve exact records of patron interactions, transactions, and extraordinarily relevant statistics.
• Generate evaluations and summaries as wanted for evaluation and choice-making.

Problem Solving and Troubleshooting:

• Identify and clear up troubles cited through customers or detected in data processing.
• Escalate complex issues to better-degree help or suitable departments while crucial.

Skills for BPO Non-Voice Roles:

Communication Skills:

• Strong written conversation competencies are essential for efficiently coping with customer queries and documentation.
• Ability to deliver data in reality and professionally through email and chat.

Attention to Detail:

• High level of accuracy in records entry and processing to prevent errors and make certain records integrity.
• A keen eye for figuring out discrepancies and resolving them properly.

Technical Proficiency:

• Familiarity with various software software applications and equipment usually utilized in BPO operations, together with CRM systems, databases, and Microsoft Office Suite.
• Basic know-how of technical problems related to the offerings furnished.

Time Management:

• Ability to manipulate more than one responsibility successfully and meet closing dates in short-paced surroundings.
• Prioritization of obligations to make sure properly timed final touches of vital sports activities.

Customer Service Orientation:

• Strong attention to presenting fantastic customer support and making sure of customer delight.
• Empathy and endurance in managing client inquiries and issues, with a dedication to resolving them efficiently.

Mandatory Documents to Carry:

• Updated Resume
• Passport Size Photograph
• Photocopy of the following files:
• Aadhar Card
• PAN Card
• Voter ID/Passport
• Educational Documents:
• Provisional Certificate
• Degree Certificate
• Consolidated Marksheet

Company Info:

Address: five/535, Old Mahabalipuram Road, Okkiyam, Thoraipakkam, Chennai, Tamil Nadu, India.

Walk-In-Interview for Freshers – BPO Non-Voice in Pune:

We are conducting a stroll-in interview for freshers interested in BPO Non-Voice roles in Pune. The occasion is an amazing opportunity for the latest graduates to start their careers with Cognizant. Please supply your updated resume and required documents.

Benefits at Cognizant:

Comprehensive Health Benefits: Including scientific, dental, and vision insurance.

Career Growth Opportunities: Access to non-forestall learning and development applications.

Work-Life Balance: Flexible painting schedules and health packages.

Competitive Salary Packages: Attractive repayment with fashionable common performance-based honestly clear bonuses.

Inclusive Work Environment: Diverse and inclusive workplace fostering innovation and collaboration.

Apply Now

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