Amazon Hiring Customer Support Role | Work From Office – Pune
Amazon Customer Support Role, Amazon is a worldwide chief in e-trade, cloud computing, and artificial intelligence, established in Seattle, Washington. As one of the international’s largest technology companies, Amazon is committed to delivering awesome client experiences across its significant array of services and products. The organization operates in more than one sectors, which include retail, net offerings, and leisure, and is understood for its innovation and patron-centric method. Working at Amazon gives adequate possibilities for growth, mastering, and being a part of a diverse and inclusive team of workers
Role: Customer Support
Company: Amazon
Work Type: Work From Office
Location: Pune
Experience: From 0 to 5 years of experience
Salary: ₹ 2.25-4.25 Lacs P.A.
Amazon Customer Support Role
Amazon is imparting an interesting opportunity for Voice/Non-Voice Customer Support roles based in Pune. This is a piece-from-office opportunity with great blessings, allowing applicants to emerge as part of Earth’s Most Customer-Centric Company. If you have an ardor for handing over excellent customer service, this is the proper position for you.
Job Description
Amazon is hiring for Voice/Non-Voice Customer Support roles in Pune. The position requires applicants with at least 6 months of revel in and fantastic English verbal exchange talents. This is a work-from-workplace possibility imparting earnings among ₹2. Four LPA to ₹4.2 LPA, along with several benefits such as meal playing cards, internet allowance, tour allowance, and medical health insurance as much as ₹five Lacs. Applicants must be comfortable with night shifts and flexible running hours. Interested applicants can practice via the supplied assessment link and ought to whole the assessment within 24 hours of registration
Key Responsibilities:
In this role, you will be responsible for:
- Handling purchaser queries and resolving troubles through voice and non-voice approaches.
- Providing statistics regarding Amazon’s offerings, products, and policies.
- Delivering exquisite provider to ensure customer pleasure.
- Resolving consumer problems efficaciously and providing timely solutions.
Desired Candidate Profile:
- Candidates making use of this role need to meet the following standards:
- The minimum academic qualification is 10+2. Any graduate or postgraduate is eligible to use it.
- A minimum of 6 months of enjoy in an applicable field, along with customer service, is needed.
- Candidates need to have first-rate English communication abilities as the role includes interacting with customers from special regions.
- Only applicants who are citizens of Pune are eligible for this role.
Compensation & Benefits:
Amazon gives an aggressive salary package together with numerous advantages that make this an appealing opportunity.
Base Pay: The revenue tiers from ₹2.Four LPA to ₹4.2 LPA, depending on enjoyment and qualifications.
Zeta Meal Card: You will receive ₹1,100 in step per month (i.e., ₹thirteen,2 hundred annually) to cover meal expenses.
Internet Allowance: For paintings-from-home scenarios, you’ll be furnished an allowance of ₹1,250 in step per month (₹15,000 annually).
Travel Allowance: Employees running from the workplace are entitled to ₹4,000 per month (i.e., ₹48,000 yearly), or you could avail of cab pick-out-and-drop offerings.
Health Insurance: Medical insurance of up to ₹5. Zero Lacs is furnished to employees, ensuring protection in case of fitness emergencies.
Night Shift Allowance: You will receive ₹150 per shift for working night shifts.
Overtime Pay: Overtime allowance will be furnished primarily based on the enterprise requirement.
Work Schedule: The task follows a 5-day workweek, with consecutive days off, which may also range based totally on enterprise wishes.
How to Apply:
- Ensure that you have a laptop/PC with a webcam and a headphone with a microphone to complete the assessment.
- Register for the assessment through the link furnished (https://tinyurl.Com/PNQ10IVMU).
- The evaluation is to be taken in stable surroundings with a minimum internet speed of 20Mbps. You are required to finish the assessment within 24 hours of registration.
- The whole process is recorded, so make sure that you do not seek assistance all through the assessment.
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Benefits at Amazon:
Competitive Pay: Offers a competitive revenue with various allowances.
Health Insurance: Medical coverage of up to ₹5 Lacs.
Flexible Work Options: Night shift allowance and work-from-home advantages.
Meal & Travel Allowance: Zeta meal cards and transportation advantages.
Career Growth: Opportunities for professional development and talent improvement.
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