Senior Customer Service Representative at Teleperformance
Senior Customer Service Representative at Teleperformance, you’ll manage patron inquiries related to banking through chat, ensuring well-timed resolutions. This full-time position is suitable for graduates and people with a few revels in, imparting a salary variety of ₹10,000 to ₹20,000 primarily based on capabilities and interview average performance. The undertaking is placed at Mindspace, Malad West, Mumbai, with a five-day painting agenda and possibilities for work from home. Candidates have very own strong verbal and written verbal exchange skills. To exercise, applicants can send their resumes through WhatsApp or email.
Role: Senior Customer Service Representative
Company: Teleperformance
Salary: ₹10K–₹20K a month
Work Type: Full–time
Location: work from home
Senior Customer Service Representative at Teleperformance
The Senior Customer Service Representative function at Teleperformance specializes in handling banking-associated consumer queries via chat. Candidates want to possess extraordinary communique competencies and number one laptop knowledge, with eligibility for sparkling graduates and people with relevant experience. The position gives a full-time function with a 5-day artwork week and an earnings variety from ₹10,000 to ₹20,000, depending on qualifications. The characteristic is based in Malad West, Mumbai, and applicants can work from home. Interested candidates can reach out through WhatsApp or electronic mail to position their resumes.
About Company:
Teleperformance is a worldwide chief in offering first-rate customer support solutions for the duration of various industries. With a determination to turn in a wonderful guide, Teleperformance fosters a dynamic artwork environment that encourages worker growth and development. The enterprise emphasizes a consumer-centric method, utilizing superior technology and modern strategies to decorate consumer pleasure. Teleperformance offers numerous career opportunities, specializing in continuous improvement and employee well-being. With a strong presence in Mumbai and severa places, Teleperformance strives to be an enterprise of choice inside the BPO zone, devoted to both employee and client achievement.
Responsibilities
Handle banking-associated purchaser queries through chat.
Ensure nicely timed resolution of consumer troubles and inquiries.
Education Qualification: Graduate brisker or HSC with 6 months of relevant enjoy.
Minimum Requirement: Candidates from any heritage are welcome to use it.
Skills Required
- Excellent verbal and written communique competencies.
- Basic laptop knowledge.
- Shift Details
- Work Schedule: five days strolling with 2 rotational week-offs.
- Transport Boundary
- Travel Area: Western Line – Mira Road to Bandra.
Employment Details
- Industry Type: BPO / Call Centre
- Department: Customer Success, Service & Operations
- Employment Type: Full-time, Permanent
- Role Category: Non-voice
Documents Required
- All educational documents (originals).
- Experience documents (provide letter, relieving letter, ultimate 3 months payslip/bank statement).
- Aadhar card and Pancard.
Application Process
- Interested applicants can percentage their resumes thru WhatsApp or name at 8291520349.
- Alternatively, send the CV to sohail.Sayyed@teleperformancedibs.Com.
Additional Information
Salary Expectations:
- Minimum revenue: ₹10,000
- Maximum profits: ₹20,000 (based on capabilities, experience, and interview standard performance).
- Eligibility Criteria: Candidates ought to have a graduate diploma.
- Open to candidates with 0-three years of enjoyment.
- Gender: Both male and girl applicants can practice.
- Work From Home: This characteristic offers a long way of work alternatives.
- Charges: No deposits or costs are required at some point in the software program or employment.
- Application Deadline: The last date to apply is 05-Nov-2024.
How to Apply
Visit the Apna app to apply for the position.
Use the app to attach right now with HR for interview scheduling.
Benefits at Teleperformance
Flexible Work Options: Opportunities for far-off paintings to stabilize non-public and expert existence.
Competitive Salaries: Attractive revenue packages based mostly on abilities and revel in.
Career Growth: Opportunities for education, improvement, and career development.
Health and Wellness Programs: Comprehensive fitness advantages to help worker well-being.
Inclusive Work Environment: A dedication to variety and inclusion inside the workplace.
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