Tech Mahindra Walk-In Drive For Customer Care Executive for its Premium Voice Process. This opportunity is open for each sparkling graduate and applicants with prior revel in the voice process, imparting a top-notch gateway to join a renowned multinational agency. The walk-in force will take place from September 29, from 9:30 AM to five:30 PM at their Noida office placed in B19, Sector-sixty-two, opposite DME College.
- Role: Customer Care Executive
- Location: Noida, Ghaziabad, Delhi / NCR
- Company: Tech Mahindra
- Salary: ₹2.75-3.25 Lacs P.A
- Qualifications: Any Graduate or Postgraduate
- Experience: 1 – 4 years
- Employment Type: Full Time, Permanent
About Tech Mahindra:
Tech Mahindra is a part of the Mahindra Group, considered one of the largest conglomerates in India. The corporation operates in over ninety countries, handing over quit-to-stop answers in areas together with digital transformation, consulting, and commercial enterprise re-engineering. Tech Mahindra is famend for combining the contemporary era with enterprise-particular solutions, making it a leader in the IT offerings area.
In addition to a strong cognizance of customer service, Tech Mahindra is likewise acknowledged for being a human beings-first agency. Employees are furnished with enough opportunities for career development, making it a perfect location for people seeking boom and studying within the BPO quarter.
Interview Time & Venue:
30 September – 5th October, 9.30 AM – 5.30 PM
Office Address – B19 Sec – 62 Opposite to DME College ( Nearest Metro Sec – 62 )
Contact – Ashish Srivastav ( 8287158035 )
Job Description:
A Customer Care Executive is accountable for coping with client queries, offering answers, and making sure of high degrees of satisfaction via effective communication. They deal with inbound and outbound calls, resolving troubles related to services or products, and making sure consumer concerns are addressed promptly. The function frequently entails working in rotational shifts, preserving particular information about client interactions, and escalating unresolved problems to higher management when vital. Strong communique competencies, empathy, trouble-solving abilities, and the capability to paint in quick-paced surroundings are critical. Experience in voice methods or customer service is normally required for this function.
Responsibilities:
- Providing exceptional solutions to consumer inquiries or issues.
- Ensuring high consumer satisfaction through first-class service.
- Managing consumer queries efficaciously over voice calls.
- Working in 24/7 shifts; but, lady applicants could have the ease of day shifts.
- The role calls for 6 days of operating in step with the week.
Job Requirements:
The enterprise is searching for candidates who meet the following requirements:
- Education: Undergraduates with applicable revel in or graduates are eligible to apply.
- Experience: At least 6 months of earlier voice procedure enjoyment is obligatory. Candidates want to submit relevant files proving this reveal.
- Skills: Strong verbal exchange competencies are a must. Tech Mahindra locations a top class of candidates who can articulate simply and correctly whilst imparting answers to purchaser queries.
- Availability: The agency is simplest considering candidates who are instantaneous joiners.
Compensation and Benefits:
- The salary package deal provided levels from ₹2.75 LPA to ₹3.25 LPA.
- In addition to the salary, candidates will get hold of blessings which include a Provident Fund (PF) and Medical Insurance.
- The revenue shape is aggressive, with a scope for increase, making this job a high-quality possibility for those in search of lengthy-time period balance in the BPO enterprise.
Why Join Tech Mahindra:
- Global Presence: Operates in over ninety international locations, presenting publicity to global markets and diverse tasks.
- Career Growth: Strong awareness of employee improvement with possibilities for upskilling and professional progression.
- Innovative Work Environment: Work on contemporary technologies and virtual transformation initiatives.
- Employee Benefits: Offers aggressive earnings applications, medical insurance, and provident fund.
- Inclusive Culture: Promotes range and inclusion, making sure a supportive work surroundings.
- Work-Life Balance: Offers bendy shifts and additional perks, like day shifts for girl employees.
- Reputable Brand: Part of the Mahindra Group, a relied-on worldwide brand recognized for innovation and excellence.
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