Planet Fitness hiring Member Services Representative | Apply now

• Job Title: Member Services Representative
• Company: Planet Fitness
• Location:  Carbondale, IL
• Degree: High school diploma or identical required.
• Experience: Min 2+ years
• Employment Type: Full-Time and Day Shift
• Salary: $14.00 – $14.50 an hour

Planet Fitness is hiring for a Member Services Representative

Job Summary:

Planet Fitnesseeksor is enthusiastic and purchaser-targeted human beings to enroll in our enterprise as Member Services Representatives. In this function, you will be the primary factor of touch for our individuals and visitors, presenting top-notch customer support, coping with inquiries, and promoting our products and services. Your duties will include coping with the front desk, helping with member payments, and ensuring easy and welcoming surroundings. This function is ideal for a person with sturdy interpersonal competencies and a passion for supporting others.

Company Overview:

Planet Fitness is considered to consider one of the largest and quickest-growing fitness centers in the U.S., identified for our low-value club alternatives and judgment-loose surroundings. We attempt to create welcoming surroundings in which truly every person can experience cushty strolling out, irrespective of their health degree. Join our employer and make contributions to fostering a powerful and inclusive network that encourages a healthful lifestyle for all.

Key Responsibilities:

• Customer Service: Greet participants and traffic with a warm and friendly attitude. Provide statistics approximately membership alternatives, services, and club hints. Address questions and issues in an expert and courteous manner.
• Front Desk Management: Handle take-a-look at-ins, membership signal-ups, and cancellations. Manage incoming calls and reply to emails right away. Ensure the front table is ready and stocked with vital substances.
• Membership Assistance: Assist individuals with account updates, billing inquiries, and price processing. Resolve any problems related to memberships and provide a guide to make sure members pride.
• Promotions and Sales: Promote and deliver a purpose for the advantages of Planet Fitness services, consisting of personal training lessons and retail products. Encourage people to take gain of modern-day promotions and sign on for added offerings.
• Cleanliness and Maintenance: Ensure the front desk region, foyer, and surrounding areas are easy and properly maintained. Assist with mild cleaning obligations as desired, which incorporates wiping down gadgets and restocking elements.
• Safety and Compliance: Adhere to all protection protocols and membership suggestions. Monitor the gym grounds to make sure people are following pointers and recommendations. Report any safety issues or incidents to control.
• Team Collaboration: Work collaboratively with distinct crew members to ensure a clean operation of the club. Assist with special sports, member appreciation sports, and one-of-a-kind membership duties.
• Record Keeping: Maintain correct data of member interactions, transactions, and any issues that stand up. Prepare critiques as wanted for control evaluation.
• Training and Development: Participate in ongoing schooling lessons and a group of workers meetings to stay informed approximately club updates, promotions, and nice practices. Contribute to a superb crew environment with the beneficial resource of sharing records and helping colleagues.

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Qualifications:

• Education: High school diploma or identical required.
• Experience: Previous enjoy in customer support or a similar function preferred. Experience in the fitness corporation is a plus.
• Skills: Strong communique and interpersonal talents. Proficiency in the utilization of pc structures and dealing with cash transactions. Ability to multitask and control time correctly.
• Attributes: Friendly, approachable, and enthusiastic. Detail-orientated and reliable. Ability to paint independently and as part of a collection.
• Physical Requirements: Ability to face, walk, and bend for extended periods. Ability to raise as much as 30 kilos and carry out mild cleaning obligations.

Working Conditions:

• Work Environment: This position is based completely on a Planet Fitness membership, and its vibrant and energetic surroundings surrounding it to satisfy numerous operational demands needed.
• Schedule: Full-time and detail-time positions available with bendy schedules, together with early mornings, evenings, weekends, and vacations as wanted.

Benefits:

• Compensation: Competitive hourly income with possibilities for general normal overall performance-based incentives.
• Health and Wellness: Access to Planet Fitness centers, health, dental, and imaginative and prescient coverage plans for eligible personnel. Participation in properly-being applications.
• Financial Security: 401(ok) plan with corporation in form for eligible personnel.
• Work-Life Balance: Paid time off, vacation pay, and bendy painting preparations which are viable.
• Professional Development: Opportunities for professional improvement, ongoing training, and expert development applications.

How to Apply:

Interested candidates are invited to put up their resume and alertness through Planet Fitness’s online hobby portal at [insert application link]. Planet Fitness is an equal opportunity enterprise and welcomes programs from all certified people.

Join Planet Fitness’s crew as a Member Services Representative and assist create a welcoming and quality enjoy for our members. Your enthusiasm and resolution will contribute to the supportive and motivating surroundings that Planet Fitness is ideal for.

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