- 04/06/2024
- By Andrew Crovetti
- 282
- Blog
PT Member Services Representative at Planet Fitness
- Job Title: PT Member Services Representative
- Company: Planet Fitness
- Location: Evanston, IL
- Degree: Bachelor’s diploma in Culinary Arts
- Experience: not required
- Employment Type: Full-Time and Day Shift
- Salary: $15.80 an hour
Planet Fitness is hiring for a PT Member Services Representative
Introduction
Planet Fitness, a primary fitness emblem mentioned for its welcoming and non-intimidating surroundings, is actively searching out devoted human beings to sign up for our crew as PT Member Services Representatives. This pivotal role offers the opportunity to interact with contributors, provide incredible customer support, and contribute to an excessive great fitness experience inner our judgment-loose surroundings. If you are captivated with health, thrive in a supportive and inclusive environment, and are committed to empowering others on their health adventure, we invite you to explore the rewarding career opportunities to be had as a PT Member Services Representative at Planet Fitness.
About Planet Fitness
Planet Fitness is dedicated to supplying cushy, non-intimidating, and much less high-priced health surroundings for humans of all health tiers. With a focal point on growing a judgment-unfastened region, Planet Fitness gives cutting-edge facilities, a high-quality frame of workers, and a sizable form of fitness device and facilities to help individuals attain their health and well-being dreams. Our group participants play a critical function in fostering surroundings wherein every person feels normal, reputable, and inspired to pursue their fitness aspirations.
Key Responsibilities
As a PT Member Services Representative at Planet Fitness, you’ll be a vital part of our member-centered operations, accountable for delivering outstanding company, helping members, and assisting the overall fulfillment of the membership. Your duties will encompass:
-
Member Engagement and Assistance
- Greeting humans with a pleasant and inviting mindset, assisting with membership inquiries, and supplying facts approximately club offerings and offerings.
- Building rapport with individuals, actively being attentive to their wishes, and providing steerage to ensure they have a pleasant and fun experience at the club.
-
Front Desk Operations
- Managing the front desk activities, which encompass checking in participants, processing membership earnings, and coping with inquiries through cellular phone, e-mail, or in men or women.
- Maintaining a clean, organized, and inviting front table region to create a welcoming and expert environment for human beings and site visitors.
-
Club Operations Support
- Assisting with membership maintenance duties, inclusive of tool cleansing, facility tidiness, and making sure that facilities are well-stocked and results available to members.
- Collaborating with organization human beings and club managers to assist operational desires and make contributions to the general functionality and enchantment of the membership.
-
Member Retention and Satisfaction
- Proactively appealing to participants to understand their health desires, challenges, and feedback, with a focus on fostering a supportive and inspiring environment.
- Identifying opportunities to enhance member pleasure, address troubles, and promote the cost of Planet Fitness memberships and services.
Qualifications
To excel as a PT Member Services Representative at Planet Fitness, you want to own the subsequent qualifications and attributes:
- An ardor for health, health, and supporting others in their health journey internal a judgment-loose environment.
- Strong interpersonal and conversation skills, with a real desire to interact with participants, collect relationships, and offer wonderful issuer.
- Adaptability, an exquisite mindset, and the capability to thrive in a dynamic, client-going function interior of a fitness club.
- Basic PC competencies and the potential to navigate membership control software program software program, gadget club transactions, and help with member inquiries.
- A dedication to upholding cleanliness, business enterprise, and operational necessities to ensure a welcoming and expert membership environment for people.
Benefits
Planet Fitness values the contributions of its group contributors and is devoted to offering a supportive and worthwhile artwork environment. As a PT Member Services Representative, you’ll acquire aggressive pay, possibilities for growth within our business enterprise, and the chance to be part of a team that is captivated with selling a judgment-loose fitness. Additionally, Planet Fitness gives schooling applications, ongoing development opportunities, and a lifestyle that recognizes and celebrates the tough paintings and backbone of our organization’s individuals.
Join Planet Fitness as a PT Member Services Representative
If you’re enthusiastic about empowering others on their fitness adventure, imparting exquisite company, and being a part of a supportive group within the health commercial enterprise corporation, Planet Fitness welcomes your software program for the PT Member Services Representative feature. This is your possibility to make a huge effect, create a nice fitness experience, and assist contributors in achieving their fitness and wellness desires. Apply now and come to be a part of Planet Fitness’s commitment to selling judgment-unfastened fitness surroundings, in which your dedication to member pride will have an enormous effect. Join us at Planet Fitness, wherein every interaction is a possibility to empower others on their course to a more healthful manner of existence.
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