Walkin Interviews For Customer Support Associate For Freshers

Walkin Interviews For Customer Support Associate, We are looking for dynamic Customer Support Associates for our Bengaluru region. This function involves handling voice and non-voice patron interactions, alongside calls, chats, and emails, to clear up queries and troubles. Both freshers and professional applicants are welcome, and strong communication skills are vital. The function gives an aggressive salary, cab facility, and possibilities for professional development. Flexibility with rotational shifts is needed. For information and application, touch HR Azhar at 6362015960 or visit jobshop.Ai.

Role: Customer Support Associate

Company: Concentrix

Experience: 0 – 5 years

Salary: 2-3.5 Lacs P.A.

Location: Bengaluru

Job Description

As a Customer Support Associate, you may be on the leading edge of handing over extraordinary customer service, ensuring that each consumer’s worries are addressed without delay and because they should be. This position includes managing voice and non-voice techniques, along with e-mail and chat assistance, to help customers with their queries and troubles.

Concentrix is an international leader in client experience answers, presenting revolutionary services that decorate customer engagement and power commercial enterprise fulfillment. Headquartered in Fremont, California, Concentrix operates in over forty international locations and serves a diverse variety of industries, together with generation, healthcare, and retail. The enterprise makes a specialty of handing over top-notch assistance through advanced analytics, automation, and digital transformation strategies. With a commitment to employee improvement and a robust employer tradition, Concentrix aims to empower its workforce and create terrific reports for each customer and customer.

Walkin Interviews For Customer Support Associate 

We are hiring Customer Support Associates for a thrilling possibility in Bengaluru! The role gives a competitive income of as tons as ₹5. Five LPA, with extra benefits which encompass cab centers and opportunities for professional increase. Freshers and skilled applicants are welcome to apply. The function requires robust conversation competencies, the capacity to treat patron queries through calls, chat, or electronic mail, and flexibility to paintings in rotational shifts. Walk-in interviews are being completed now. For more data, please contact HR Azhar at 6362015960 or go to jobshop.Ai.

Roles and Responsibilities:

Customer Interaction: Handle purchaser interactions across numerous channels, along with voice (calls) and non-voice (chat and e-mail).

Issue Resolution: Provide accurate, legitimate, and complete information to remedy purchaser troubles correctly.

Grievance Management: Address and resolve consumer grievances in a professional and properly timed way.

Policy Adherence: Ensure compliance with organization guidelines and methods throughout client interactions.

Process Improvement: Share treasured feedback and insights to help enhance customer service processes and beautify the overall purchaser experience.

Requirements:

Experience: Freshers and skilled candidates are welcome. Prior experience in customer support is desired but no longer obligatory.

Communication Skills: Excellent verbal and written communication talents are crucial.

Problem-Solving Abilities: Strong analytical and trouble-fixing abilties with a keen hobby to element.

Flexibility: Willingness to work in rotational shifts, as customer service operations run 24/7.

Benefits at Concentrix:

Comprehensive Training Programs: Enhance your talents via expert education training designed to boost your profession boom.

Health & Wellness Benefits: Access to medical insurance, health programs, and mental health assistance.

Work-Life Balance: Flexibility in painting hours with alternatives for rotational shifts to residence personal wishes.

Career Development: Internal promotions and clear paths for professional development inside the commercial enterprise enterprise.

Diverse & Inclusive Work Culture: A supportive and inclusive surroundings that values range and equality.

Cab Facility: Transportation is provided for the convenience of personnel working rotational shifts.

Inclusive Work Environment: We sell range and inclusion, making sure a supportive artwork way of lifestyle for truly anyone.

Career Progression: Opportunities for boom within the corporation based totally on overall performance

Apply Now, Here

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