JP Morgan Hiring Customer Service Job | Work From Home

JP Morgan Hiring Customer Service Job, The Customer Service position at JP Morgan includes coping with purchaser inquiries through voice and chat. Employees are liable for resolving issues, presenting solutions, and promoting the enterprise’s offerings to present-day customers. The feature is composed of each voice and non-voice strategy, requiring robust verbal exchange capabilities and a purchaser-centric thoughts-set. Fluency in English and expert chat abilties are critical for this position. The interest furthermore offers paintings-from-domestic flexibility and requires applicants to artwork in rotational shifts. Candidates with a history in customer support or earnings are desired. The corporation offers numerous perks, collectively with cab facilities and fitness advantages.

Role: Customer Service

Company: JP Morgan

Work Type: Full–time

Education: No Degree Mentioned

Location: Chennai

Salary: ₹34,000/ Month

JP Morgan Hiring Customer Service Job

The function of Customer Service at JP Morgan consists of resolving patron queries through voice calls and chat. The function is a part of an international manner and consists of each voice and non-voice factor. Employees are accountable for coping with consumer inquiries, solving their troubles, and up-selling offerings to customers. The painting’s surroundings are dynamic and may embody rotational shifts. Candidates ought to be fluent in English, have professional chat talents, and display the functionality to deal with customer interactions successfully. This function offers an exciting opportunity to work in a reputed global economic group, with an aggressive profit and more than one benefit.

About Company

JPMorgan Chase is one of the international’s oldest and most famend financial institutions, with a legacy dating all once more to 1799 in New York City. The business enterprise operates in over 60 global locations, offering economic offerings to humans, organizations, and governments. JPMorgan Chase is dedicated to growing prolonged-lasting impact in its businesses and providing possibilities for economic mobility. The commercial enterprise employer’s manner of existence is rooted in its center requirements of duty, innovation, and inclusivity. By prioritizing corporate responsibility, JPMorgan Chase strives to bring about remarkable trade, allowing its personnel and clients to thrive in a regular and supportive environment.

Responsibilities 

Resolving Customer Queries: Handle every voice and non-voice interaction to solve purchaser problems through calls and chats.

Upselling Services: Actively sell and upsell patron services to modern clients.

Cab Facilities: Transportation facilities provided for employees.

Vaccination Requirement: Candidates want to have both doses of COVID-19 vaccination.

Location: Positions to be had in more than one town, which encompass Mumbai, Bangalore, NCR, Hyderabad, Chennai, and Pune.

Rotational Shifts: The task calls for flexibility to paintings in rotational shifts, which includes weekends.

Skills 

Fluency in English: Clear and effective communique in written and spoken English.

Professional Chat Skills: Ability to interact with customers through professional and inexperienced chat verbal exchange.

Problem-Solving: Strong analytical abilties to treat client queries and issues immediately.

Sales Skills: Ability to up-promote offerings to modern customers, enhancing consumer satisfaction and organization boom.

Multitasking: Efficiently address a couple of consumer interactions simultaneously while retaining an immoderate diploma of the provider.

Adaptability: Willingness to paint in rotational shifts, alongside side weekends and vacations.

Customer-Centric Approach: Focus on supplying brilliant customer support and keeping satisfaction.

Benefits of Working at JP Morgan

Salary: Competitive month-to-month pay, approximately ₹34,000.

Work From Home: Flexibility to do business from home, offering comfort and a better art work-life balance.

Cab Facilities: Transportation supplied for personnel, ensuring stable and cushty commutes.

Health Benefits: Medical and scientific clinical medical health insurance coverage to make sure personnel are properly-being.

Growth Opportunities: Opportunities for career improvement internal one of the international’s biggest financial establishments, allowing non-public and professional improvement.

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