Database Administrator Knowledge Service Desk | Remote

Database Administrator Knowledge Service Desk, A Database Administrator (DBA) is responsible for overseeing an agency’s databases to ensure seamless admission to, safety, and the most suitable ordinary performance. Core responsibilities encompass installing, configuring, and upgrading databases, appearing ordinary backups, and imposing catastrophe recuperation plans. DBAs screen database standard performance, perceive and clear up bottlenecks, and ensure information safety via proper admission to controls and encryption. They collaborate with improvement and IT groups to help with applications and make suggestions for improvements. A DBA has to be skilled in SQL, information control, and gadget overall performance tuning, making them vital for preserving the integrity and efficiency of an enterprise’s facts infrastructure.

Role: Database Administrator

Company: DXC Technologies 

Location: Una, Himachal Pradesh, Mexico City

Work Type: Full–time

Database Administrator Knowledge Service Desk

As a Database Administrator at DXC Technology, the function entails dealing with and retaining databases to make certain choicest overall performance, safety, and availability. Responsibilities consist of configuring and optimizing database servers, performing backups and restoration, and making sure facts are integrity throughout severa database systems. The DBA additionally video show units database performance, troubleshoots problems, and implements security capabilities to guard information assets. Additionally, collaboration with builders and IT corporations is crucial to useful resource software desires and venture necessities. Ideal applicants very own strong competencies in SQL, database tuning, and backup/healing strategies, making this function suitable for individuals devoted to data management excellence.

About Company

DXC Technology ofrece servicios de TI para modernizar y mejorar la eficiencia de los clientes, abarcando procesos empresariales, seguridad, nube y más. Sus servicios en el área de “Modern Workplace” permiten a los empleados acceder a recursos TI desde cualquier lugar y dispositivo, facilitando una experiencia fluida y segura. Con una cultura de aprendizaje y ética, DXC fomenta un ambiente inclusivo que impulsa tanto el éxito de los clientes como el desarrollo profesional de los empleados. DXC advierte sobre posibles fraudes de contratación y recomienda aplicar solo por canales oficiales, sin solicitar pagos.

Responsibilities:

Technical Documentation: Document guide solutions inside the records base for future reference.

Repository Management: Maintain and prepare stock inside the documentation repository.

Content Update: Regularly replace documentation and notify relevant manual groups of any changes.

Service Meetings: Participate in meetings related to carrier releases to live updated on new techniques.

Content Simplification: Present IT data in a consumer-pleasant layout for a broad target marketplace.

Analytical Review: Conduct evaluation based on metrics, feedback, and usage to enhance documentation relevance.

Help Desk Collaboration: Work cautiously with Help Desk dealers to discover regions wanting documentation.

Content Development: Work with stakeholders to prioritize content material fabric, expand and percent new documentation, and degree its impact.

Validation and Approval: Identify articles desiring validation and get approval from problem experts to make certain content material accurate.

Qualifications:

Education: Bachelor’s diploma in Systems, Computer Science, or an associated technical field.

Experience: At least 1 yr in an IT know-how base environment.

Technical Skills: Familiarity with pc era, name center procedures, and case logging structures.

Communication: Excellent written and spoken Spanish and English.

Customer Service: Experience in customer service, whether or not far-flung or on-website, is noticeably perfect.

Web Publishing: Skills in internet content material creation and publishing are tremendous.

Benefits at DXC 

Comprehensive Health Coverage: Extensive healthcare plans for personnel and families.

Flexible Working Options: Remote work and adaptable schedules.

Professional Development: Training, certifications, and expertise enhancement applications.

Employee Assistance Program: Wellness and counseling sources.

Diversity and Inclusion Programs: An inclusive surroundings fostering boom and collaboration for all.

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