Swiggy Hiring Remote Jobs For Client Service Associate | Mumbai Location

Swiggy Hiring Remote Jobs Client Service Associate, As a Remote Client Service Associate at Swiggy, you may play an important role in providing a first-rate provider to our valued customers. This component-time role is high-quality for entry-stage applicants eager to increase their customer service talents whilst running remotely. Your obligations will encompass facilitating patron inquiries, resolving problems, and building excellent relationships with our customers. We are searching for applicants who are unbiased, driven, and thrive in collaborative surroundings.

Role: Client Service Associate

Company: Swiggy 

Location: Mumbai, Maharashtra 

Salary: ₹29,903–₹53,161 a month

Work Type: Part-time

Swiggy Hiring Remote Jobs Client Service Associate

Swiggy is hiring a Remote Client Service Associate for an element-time, access-diploma function primarily based completely in Chennai, Tamil Nadu. Ideal for freshers, this characteristic includes interacting with clients through e-mail, chat, and phone, resolving their inquiries and troubles efficaciously. Candidates need to own sturdy communique competencies and ardour for customer service. The function gives possibilities for expert improvement in a collaborative distance-flung painting environment. If you are pushed and eager to make an incredible impact, study now! The software reduce-off date is October 25, 2024. Join Swiggy and be part of our developing group!

About Swiggy

Swiggy is one of India’s main food delivery offerings, revolutionizing the way humans dine. Founded in 2014, Swiggy connects clients with their preferred consuming locations through a someone-first-class app and internet website. The business enterprise has improved its services to encompass grocery shipping and different services, making it a comprehensive platform for all shipping desires. With a dedication to extraordinary providers and innovative answers, Swiggy serves hundreds of thousands of customers throughout over 500 towns. The company values its employees, fostering a subculture of collaboration, creativity, and responsibility, ensuring that everybody contributes to its ongoing fulfillment.

Key Responsibilities:

Client Interaction:

Respond to patron inquiries via electronic mail, chat, and talk with professionalism and empathy.

Problem Resolution:

Utilize critical wondering competencies to troubleshoot client problems and offer timely and powerful solutions.

Feedback and Improvement:

Gather consumer remarks through surveys and direct conversations to perceive regions for improvement in service delivery.

Team Collaboration:

Work collaboratively with institution members to percent know-how and solutions for commonplace problems.

Administrative Duties:

Maintain correct statistics of consumer interactions and transactions in the patron-manipulated gadget..

Requirements:

Education: High School Diploma or equivalent; candidates pursuing or owning a diploma in enterprise, communications, or an associated subject are tremendous however not required.

Experience: No preceding revel in is vital; a passion for customer support is crucial.

Personality Traits:

Independent: Ability to work autonomously and manipulate time effectively in a remote environment.

Driven: A proactive method to tasks, encouraged using client satisfaction and team success.

Soft Skills:

Creativity: Ability to assume out-of-door the sector and recommend modern solutions to beautify purchaser reports.

Critical Thinking: Strong analytical competencies to evaluate conditions, discover traumatic conditions, and advise viable answers.

Benefits at Swiggy 

Competitive Salary: Swiggy gives attractive salaries together with typical overall performance-based profits-sharing opportunities to understand and reward employees’ contributions.

Parental Leave: The agency affords parental go away to aid paintings-lifestyles stability for personnel with households, promoting a family-friendly place of business.

Comprehensive Dental Insurance: Employees have to get entry to complete dental insurance, enhancing their fitness and well-being.

Professional Development Opportunities: Swiggy encourages non-stop studying and private development, presenting training periods and resources to assist personnel develop their capabilities.

Supportive Work Environment: Swiggy fosters a collaborative and inclusive artwork way of life, in which creativity and duty are recommended, permitting personnel to thrive in their roles.

Apply Now, Here

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