100+ International Non-Voice | Foundever

Founder Ever Hiring Part Time Voice Process Vacancy

FoundEver Hiring Voice Process

We are seeking out a visionary Founder to set up and lead our Voice Process operations. With this characteristic, you can create a purchaser-centric group dedicated to delivering incredible service. Responsibilities encompass developing strategic initiatives, recruiting and mentoring retailers, optimizing workflows, and tracking standard performance metrics. You will have to interact with customers, manage budgets, and place into effect excellent guarantee measures. The best candidate could have enjoyed CE method control, strong control capabilities, and a focal point on client satisfaction. Join us to form the destiny of our voiceway operations!

Role: Voice Process

Experience: From 0 to 2 years (s) of experience

Salary: ₹ 50,000-1 Lacs P.A.

Location: Mumbai Suburban, Thane, Mumbai (All Areas)

Position: Customer Service (Part-Time Opportunity)

Company Profile:

Founder, formerly referred to as SITEL, is a worldwide chief within the BPO agency. With 60,000 employees international, it handles three million contacts every day throughout one hundred 45 facilities in 27 nations, serving 350 customers in 36 languages. Founder has been rated the No.1 Contact Center globally with the resource of the Black Book of Outsourcing for two consecutive years.

Founder, previously known as SITEL, is a global-famend BPO with a significant worldwide presence. Handling three million contacts every day, Founder boasts 60,000 personnel at some point of 100 forty-five centers in 27 global places, catering to 350 clients in 36 languages. The company has been identified as the No.1 Contact Center globally via the Black Book of Outsourcing for two consecutive years, emphasizing its excellence in customer service.

Founder Ever Hiring Part Time Voice Process Vacancy

Job Description

A Voice Process position involves enticing immediately with customers through the phone to provide help, help, and information concerning services or products. Employees in this role are liable for coping with inbound or outbound calls, addressing consumer inquiries, resolving troubles, and ensuring a high-quality consumer revel in. Key responsibilities embody know-how of patron wishes, documenting interactions correctly, and following up on unresolved queries.

Strong communique abilties, empathy, and problem-solving talents are essential for achievement in this role, as representatives must convey facts definitely and manipulate numerous customer conditions efficaciously. Familiarity with enterprise guidelines and product details is vital to provide accurate assistance. Additionally, voice way professionals regularly work in a short-paced environment, requiring adaptability and the capacity to govern time correctly. Overall, this role plays a vital detail in maintaining patron delight and loyalty, making it a vital characteristic of customer service and aid operations.

Location: Andheri East, Chandivali

Process: Domestic Inbound Voice Process
Education: HSC/Any Graduate
Age Limit: 19 to 39 years
Experience: Both Freshers and Experienced applicants can observe.
Shift Window: 8:00 am to 11:00 pm, any 5-hour rotational shift.
Working Days: 6 days working with 1 rotational week off.
Salary Range: Between ₹nine,000 to ₹10,000 in hand + Performance Incentives.
Training: One month of complete-time schooling from the office (rotational day shift). Post-training, paintings-from-domestic based totally on overall performance.

Founder Ever Hiring Part Time Voice Process Vacancy

Responsibilities:

Handle and treat standard inquiries from clients.
Manage proceedings and provide appropriate answers.

Key Skills:

Good verbal exchange abilties in English and Hindi.
Basic computer information.
Willingness to artwork in a voice approach.
Good Communication Skills
Domestic Process
Inbound Process
Inbound Voice Process
Inbound Customer Service
Customer Service
BPO Customer Service
Domestic Voice Process
Solving Queries
Customer Handling

Benefits of Founder Ever Comprehensive Training Programs

Founder offers massive training applications to ensure employees are well-geared up with the essential competencies and understanding to excel in their roles, together with a one-month complete-time education consultation.

Career Growth Opportunities:

Founder offers numerous opportunities for career development, which encompass inner promotions, expert improvement programs, and past-practical obligations, allowing personnel to improve within the organization.

Flexible Work Arrangements:

Post-schooling, personnel can enjoy artwork-from-domestic alternatives based mostly on overall performance, providing bendy strolling surroundings that promote work-life stability.

Transportation Benefits:

Founder presents centralized choose out-up and drop offerings from key locations in the day, and door-step cab facilities for shifts finishing after 8:30 pm, ensuring employee protection and luxury.

Performance Incentives:

In addition to aggressive profits, the Founder gives performance-based incentives, profitable personnel for his or her hard paintings and self-control, and motivating them to gain their awesome.