Genpact Walk-In Drive For Voice Process | 10th Aug

Voice Process  At Genpact | Freshers

Genpact is a web website hosting a Mega Walk-In pressure for Customer Service: Voice roles (English) on the tenth of August 2024 from 10:00 AM to 3:00 PM on 5th Floor, Eldeco Chambers-2, Vibhuti Khand, Gomti Nagar, Lucknow. The painting region is Hyderabad, and the energy is open to freshers, including 2024 skip-outs, and candidates with up to three years of experience. Flexible shifts are available. Bring three copies of your resume, 3 passport-length photographs, and your Aadhar card (genuine and a couple of copies). Genpact is an Equal Opportunity Employer.

Role: Voice Process

 Experience: 0 to 3 years

Salary: ₹ Not Disclosed by Recruiter

Location: Hyderabad

Time and Venue

10th August, 10.00 AM – 3.00 PM

Venue: 5th Floor, Eldeco chambers- 2 Vibhuti Khand Gomti Nagar, Lucknow – 226010

About Company

Genpact (NYSE: G) is a global professional offerings and solutions business enterprise handing over consequences that form the future. With over a hundred twenty-five,000 personnel all through greater than 30 international locations, Genpact is driven by using way of an innate hobby, entrepreneurial agility, and the choice to create a lasting fee for customers. The employer transforms leading groups, including those within the Fortune Global 500, with deep organization and industry facts, digital operations services, and know-how in statistics, technology, and AI. Genpact’s purpose is the relentless pursuit of a global that works higher for the humans it serves.

Job Description

Sony India Software Centre (SISC) is hiring for Voice Process roles to manipulate customer interactions efficaciously. The function entails handling inbound and outbound calls, supplying tremendous customer support, resolving queries, and making sure patrons are delighted. Candidates need to possess wonderful communication abilities, proficiency in English, and a consumer-centric technique. Prior experience in voice assist or name center environments is desired. Located in Bangalore, SISC provides supportive painting surroundings, opportunities for expert increase, and a risk to be part of a globally recognized logo. Apply now to join our dynamic team and raise your profession in customer service.

Key Responsibilities:

• Respond to customer queries and worries.
• Provide assistance for information collection to allow recovery of the account for the stop consumer.
• Maintain a deep know-how of consumer strategies and policies.
• Reproduce consumer issues and increase product insects.
• Provide remarkable customer support.
• Exhibit ability for important questioning and evaluation.

Qualifications:

Minimum Qualifications:

• Graduate (Any Discipline besides Law).
• Freshers are eligible (Result awaited candidates/2024 skip-outs are eligible).
• Candidates with up to three years of experience reveling in a voice manner are eligible.

Preferred Qualifications:

• Effective probing and reading/expertise skills.
• Excellent skillability in written English and an impartial English accessory.
• Ability to work on a bendy timetable, together with weekend shifts.

Documents to Carry:

• 3 copies of an updated resume.
• Three passport-period pictures.
• Original Aadhar card.
• 2 copies of Aadhar card.

Equal Opportunity and Employment Ethics:

Genpact is an Equal Opportunity Employer and considers candidates for all positions without regard to race, color, faith, belief, intercourse, age, national beginning, citizenship reputation, marital fame, navy/veteran popularity, genetic data, sexual orientation, gender identification, physical or mental disability, or every other characteristic blanketed thru relevant prison tips. Genpact is dedicated to growing dynamic painting surroundings that value range and inclusion, appreciation and integrity, consumer awareness, and innovation.

Furthermore, Genpact no longer fee charges to manner pastime applications, and candidates are not required to pay to take part in our hiring procedure in some other manner. Examples of scams consist of purchasing a ‘starter kit,’ paying to apply, or buying equipment or schooling.

Benefits at Genpact

Career Growth and Learning Opportunities: Genpact gives massive training programs and professional improvement opportunities, supporting personnel to constantly upskill and decorate their careers.

Work-Life Balance: Flexible working hours and numerous shift alternatives are useful resources a wholesome artwork-life stability.

Inclusive Work Environment: Genpact values range and inclusion, fostering a deferential and collaborative administrative center.

Employee Well-being: Comprehensive health and well-being applications make sure employees’ bodily and intellectual well-being.

Recognition and Rewards: Genpact recognizes and rewards extremely good performance via numerous programs, motivating personnel to excel.

Apply Now

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