Remote Jobs At Tech Mahindra | 500+ Openings
Tech Mahindra Hiring Remote Jobs | 1.25-3 Lacs P.A.
Tech Mahindra gives several distance-off technique possibilities all through precise roles, alongside customer service, technical aid, software program development, and assignment manipulation. Employees experience flexibility, artwork-lifestyles balance, and get entry to complete schooling and expert development programs. Tech Mahindra’s a long way flung positions will let your artwork from the consolation of your house at the same time as contributing to trendy tasks and worldwide client solutions. To discover cutting-edge-day-day openings and practice, go to Tech Mahindra’s career portal.
Role: Customer Care Executive
Company: Tech Mahindra
Experience: 0 – 2 years
Salary: 1.25-3 Lacs P.A.
Location: Remote, Hiring office located in Kolkata
Employment Type: Full Time, Permanent
We are placed at DLF 2, Tower B/3rd ground, Opposite TCS Geetanjali Park, Kolkata, West Bengal – 700135. Our organization is dedicated to offering great customer service and manuals. We are dedicated to fostering a collaborative and inclusive artwork environment wherein employees can thrive and develop.
Company Address:
Pune Office: SHARDA CENTRE, SHARDA CENTRE OFF KARVE ROAD, ERANDWANA, Pune, Maharashtra, India
Job Description
We are seeking out a devoted and enthusiastic character for a Customer Service function, focusing on managing calls and addressing customer queries. This function offers a splendid opportunity for human beings with strong communique talents in Assamese and English to join a dynamic employer and make contributions to client pride and achievement.
About Tech Mahindra
Tech Mahindra, a part of the Mahindra Group, is a chief global IT offering and consulting agency. It gives innovative and customer-centric virtual research, permitting companies, friends, and society to upward thrust. With a presence in over 90 countries and one hundred twenty-five,000+ experts, Tech Mahindra offers solutions throughout numerous industries, such as telecommunications, healthcare, and banking. The employer is devoted to sustainability and leveraging subsequent generations for business agency transformation and increase.
Role & Responsibilities
Customer Service: Handle incoming calls and address client queries efficiently and professionally.
Query Resolution: Provide correct statistics and treatment of client problems properly away, ensuring a super customer revels in.
Communication: Maintain clean and powerful conversations with clients in Assamese and English.
Problem-Solving: Identify and treat problems via way of providing appropriate solutions and options.
Customer Onboarding: Assist in the onboarding manner for cutting-edge customers, ensuring a smooth transition and know-how of offerings.
Documentation: Maintain precise information on purchaser interactions, transactions, feedback, and court cases.
Preferred Candidate Profile
- Language Skills: Proficiency in Assamese and English is vital.
- Customer Service Experience: Previous experience in a BPO or customer service position is desired however no longer obligatory.
- Communication: Excellent verbal and written communique abilties.
- Problem-Solving: Strong hassle-fixing abilities and the capability to assume on your feet.
- Interpersonal Skills: Ability to assemble rapport and offer extremely good customer service.
- Adaptability: Ability to deal with various consumer inquiries and adapt to numerous situations.
Perks and Benefits
- Comprehensive Training: Extensive training that will help you achieve your role.
- Growth Opportunities: Opportunities for career improvement inside the employer.
- Work Environment: A supportive and inclusive artwork environment.
- Employee Benefits: Access to health and well-being programs.
- Incentives: Performance-based completely incentives and rewards.
Key Skills:
- Assamese: Proficiency in the Assamese language.
- BPO Customer Service: Experience in a BPO or customer support surroundings.
About the Company:
This function is right for folks who are enthusiastic about customer service and have sturdy communication capabilities in Assamese and English. If you meet the favored candidate profile and are passionate about becoming a member of a prime BPO/Call Centre, we encourage you to apply and grow to be part of our dynamic enterprise.
Application Process:
Interested candidates ought to put up their resumes alongside component a cover letter highlighting their applicable revel in and language skill ability. Please make sure that your contact statistics are up to date simply so we can reach out to you for the subsequent steps within the hiring manner.
Other Jobs
HCL Software Hiring For Manual Tester
Related Blogs
Internship At Snapdeal | 10,000 PM
Customer Care Executive As a Category Intern for Books at Snapdeal, you can help in managing the ebook magnificence.
PWC Hiring Associate Role | 0 – 1.
Associate Role At PWC PwC, with offices in 156 countries and over 295,000 employees, is a number of the.