VKYC officer at Axis Bank 2024 | Apply Now | its easy

• Role: VKYC officer
• Experience: 0 – 5 years
• Salary: Not Disclosed
• Location: Bengaluru
• Company: Axis Bank

About Axis Bank Company

At Axis Bank, we pass much past addressing the economic desires of our clients. We deliver them motives to strengthen their trust in us, at each step. This notion has paid us wealthy dividends, bringing with it consistent boom, rapid enlargement, and an opportunity with a purpose to propel your career similarly.

VKYC officer Description

Video KYC Job Description About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, clearly, through virtual media to offer a seamless revel into customers while pleasant their provider necessities and the usage of the possibility to offer economic answers through go-promote and upsell. The Axis Virtual Centre helps the respective Line of Business to obtain and exceed dial objectives through the effective use of verbal exchange abilities and envisages offering a differential customer experience.

VKYC officer Role:

The Video KYC Officer is part of the legal responsibility crew under AVC, Axis Bank, which handles the NTB acquisitions and liability merchandise. They want to be talented in completing the Video-based KYC norms to assist the client being digitally on-boarded and must own running knowledge of Retail Asset merchandise, Banking operations, Investment options, and Card products. The VKYC Officer makes use of digital skills, operational know-how, and impactful purchaser interactions to deliver the promise of correct and compliant VKYC for the patron and ensure a pleasing journey in digital onboarding technique, additionally exploring for some other upsell/move-promote opportunities anywhere viable.

VKYC Officer Responsibilities

• Manage the digital onboarding journey for clients via delivering a successful and correct VKYC that is compliant and consistent with the regulatory necessities, briefing customers on product basics and mandatory features, and advising clients on easy and recurring issues to help them join on Video calls, for this reason, turning in our prospective customers a superior purchaser experience
• Achieve the month-to-month assigned enterprise metrics on a wide variety of hit VKY finished, occupancy, availability, logged-in hours, AHT, adherence, and pass-income generating Fee profits throughout Investment, Assets, and Cards.
• Utilize efficiently all applications, tools, and databases used to process quit-to-cease client aid.
• Strictly adheres to internal control rules. Ensure that the agency’s activities are performed by all regulatory, legal, and governmental policies.

VKYC officer Qualifications

• 2+ yr of experience in the BFSI industry, preferably in a smartphone/video banking/telesales setup.
• Prior enjoy is Banking ops/Sales favored however no longer mandatory.
• Minimum of 15 Years of formal Education.
• Education: A Bachelor’s degree in Business, Finance, or a related area is favored.
  Experience: Previous enjoy in a KYC, compliance, or customer support role is an asset. Experience with video conversation tools and patron verification tactics is favored.

Role Proficiencies: For a hit execution of the activity, the candidate needs to possess the Subsequent:

• Proficient with structures associated with Banking transactions and services and easy resolutions for video connects via unique devices.
• Strong willingness to work in a digital banking setup
• Teamwork, verbal and written excellence, resilience, and especially prompting.
• Must be flexible and expertise in a hard and ever-converting environment
• Excellent communique skills both written and verbal

VKYC officer Skills:

• Strong information on KYC and AML policies.
• Excellent verbal and written communique abilities.
• Proficiency with video conferencing software and KYC gear.
• Strong interest in elements and ability to become aware of discrepancies.
• Good organizational and time management abilities.

Work Environment:

• Remote or office-primarily based paintings setting, relying on corporation policy.
• Flexible working hours can be required to house consumer availability.
• Collaborative crew environment with ongoing education and development possibilities.

How to Apply:

Interested applicants need to publish their resume and a cowl letter outlining their qualifications and enjoy. Applications may be sent to [email@example.Com] via [Application Deadline].

Apply Now: VKYC officer

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