TCS Walk-in-Interview For Freshers | 2-3 Lacs P.A.
Walk-In-Interview | Citizen Service Executive
Tata Consultancy Services (TCS) is sporting out walk-in interviews for the placement of Citizen Service Executive. This possibility is for humans interested in operating at Passport Seva Kendras in Delhi/NCR. Attend the interview to find out how you could make contributions to this prestigious e-Governance assignment and make a large impact on citizen offerings.
Role: Citizen Service Executive
Company: Tata Consultancy Services
Experience: 0 – 1 years
Salary: 2-3 Lacs P.A.
Location: Delhi / NCR
Time and Venue
7th August – 16th August, 9.30 AM – 5.30 PM
Passport Seva Kendra Videocon Tower, Ground Floor, Block -E, Jhandewalan Extn., New Delhi -110055
Company Overview
Tata Consultancy Services (TCS) is a first-rate international IT services, consulting, and commercial enterprise answers employer. We are at the vanguard of using virtual transformation for our clients, leveraging modern-day technologies and revolutionary solutions. As a part of our willpower to improve government offerings, TCS is executing a big E-Governance mission known as Passport Seva for the Government of India. This assignment, which encompasses ninety-three Passport Seva Kendras (PSKs) throughout the United States of America, has been recognized with numerous prestigious awards for its excellence and impact.
Job Description
As a Citizen Service Executive, you may be a crucial part of the Passport Seva assignment, working on the Passport Seva Kendras (PSKs) in Delhi/NCR. Your feature will include imparting important assistance to citizens in their passport utility way, ensuring a clean and green provider.
Key Responsibilities:
Customer Service: Assist citizens with the passport software approach by imparting steerage and assistance, answering queries, and addressing issues to ensure a seamless revel.
Application Processing: Handle the receipt and processing of passport packages, such as verifying files, and information entry, and maintaining accuracy and confidentiality.
Issue Resolution: Address any problems or discrepancies that arise at some stage in the utility procedure, running to treat them right away and effectively.
Compliance: Ensure adherence to all processes and tips set using the manner of the Passport Seva undertaking and the Government of India, preserving excessive requirements of service and operational excellence.
Record Keeping: Maintain accurate records of programs and transactions, and put together reports as had to make certain compliance and facilitate effective monitoring.
Qualifications:
- Educational Requirements: A graduate degree in any area is favored.
- Experience: Prior revel in in customer service or administrative roles is high-quality however not mandatory.
- Skills: Strong communication abilities, both verbal and written, with a customer-centric technique. Proficiency in handling simple place-of-work software program programs and information entry is needed.
- Location: Positions are available at numerous Passport Seva Kendras in Delhi/NCR.
Benefits at TCS
Comprehensive Health Insurance: TCS provides widespread medical insurance, at the side of clinical, dental, and imaginative and prescient benefits, making sure that personnel and their families get hold of pinnacle-notch healthcare services.
Competitive Compensation: Employees enjoy a competitive income form alongside side overall performance-based incentives, recognizing worthwhile contributions and achievements.
Career Growth and Development: TCS is devoted to the professional boom of its employees, providing opportunities for skills development, education packages, and professional advancement via installed reading and mentorship.
Work-Life Balance: TCS promotes a balanced work-lifestyles environment with bendy working hours, remote artwork alternatives, and generous leave pointers to guide employees in handling each expert and private duties.
Employee Wellness Programs: The business enterprise offers diverse well-being initiatives, alongside fitness applications, intellectual fitness assistance, and worker help applications, to foster healthy and supportive artwork surroundings.
Joining TCS as a Citizen Service Executive gives me a very precise opportunity to be part of an immoderate-impact E-Governance task, make contributions to improving citizen services, and gain from a supportive and dynamic painting environment.
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