Swift Transportation hiring Customer Account Representative

Job Title: Customer Account Representative
Company: Swift Transportation
Degree: Associate’s degree or equivalent education/experience
Location: Phoenix, AZ
Experience: 1+ years in customer service, preferably in the transportation industry
Employment Type: Full-time
Salary: $39K–$53K per year(with potential performance bonuses)

Swift Transportation Hiring Customer Account Representatives!

Are you equipped to boost up your career with the no 1 full truckload provider in the state? Swift Transportation is seeking passionate and element-oriented humans to join our team as Customer Account Representatives. At Swift, we obtain as proper with our first-rate asset is our humans, and we are committed to fostering a lifestyle of safety, honesty, mutual understanding, and non-stop boom.

What We Offer

We are proud to provide a complete and aggressive benefits package deal designed to manual your personal and expert boom:

• Competitive Starting Salary: Based on enjoy and geographic region.
• Bonus Potential: Opportunity to earn overall performance-primarily based absolutely bonuses aligned with organization achievement.
• Community Engagement: Opportunities to volunteer and provide again on your community network.
• Comprehensive Benefits Package:
  • 401(K) Retirement Savings Plan
  • Medical, Dental, Vision, Disability, Supplemental, and Life Insurance

Qualifications: What You Need to Bring

To thrive in this feature, you need to possess the following talents and enjoy:

• Education & Experience:
  • Associate’s diploma or same mixture of education and/or revel in required.
  • Previous customer service, particularly inside the transportation enterprise, is preferred.
• Skills:
  • Outstanding mobile phone communication talents.
  • Exceptional time control and organizational abilities.
  • Swift Transportation hiring Customer Account Representative Ability to work efficiently in brief-paced, agency-oriented surroundings.

Job Responsibilities: What You Will Do

As a Customer Account Representative, you could play a vital feature in ensuring consumer satisfaction by handing over worldwide beauty carriers via clean and effective communication. You may additionally even contribute to commercial enterprise employer profitability at the same time by helping to manipulate and develop purchaser relationships.

Your key responsibilities will encompass:

• Customer Support and Problem Resolution:
  • Anticipate and treat load-related problems to fulfill or exceed patron expectations.
  • Swift Transportation hiring Customer Account Representative Act as a proactive problem solver, ensuring customers receive timely updates and answers.
• Relationship Building:
  • Develop and preserve robust patron relationships to foster agreement and loyalty.
  • Swift Transportation hiring Customer Account Representative Support efforts to stabilize freight capability at the same time as assembly customer desires.
• Data Accuracy and Entry:
  • Commit to, collect, and efficaciously input customer load records through phone, fax, or virtual tendering systems.
  • Swift Transportation hiring Customer Account Representative Maintain correct and updated client statistics in our database.
• Load Monitoring and Follow-Up:
  • Monitor and trace shipments, providing updates to customers on capability delays or problems with pickups and deliveries.

Why Swift Transportation?

At Swift, your voice subjects. We believe you to bring your ideas to life and execute them in the splendid interest of the organization and our customers. Our inclusive surroundings guarantee that each crew member plays a critical feature in our fulfillment.

Join a business enterprise that values its people, promotes innovation, and embraces variety. At Swift Transportation, we try to create an environment wherein anybody feels valued and respected.

Swift Transportation is an Equal Opportunity Employer

We are devoted to presenting identical employment opportunities to all employees and candidates. Swift Transportation prohibits discrimination or harassment based totally on race, shade, sex, sexual orientation, gender identity, religion, country-wide starting place, age, navy reputation, disability, genetic statistics, or any other elegance included with the aid of the use of regulation.

Join Swift Transportation and assist with force fulfillment. Apply in recent times to be part of a set that values your know-how, prioritizes your increase, and lets in your professional aspirations!

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