ICICI Hiring Virtual Relationship Manager | Full–time Opportunity

ICICI Hiring Virtual Relationship Manager, A Virtual Relationship Manager at ICICI Bank is liable for the use of income of mutual fund products through branches, advising retail and HNI customers, and analyzing buyers’ portfolios to offer customized monetary products. The function includes purchaser engagement through calls, conferences, and advertising substances even as staying informed on marketplace trends. The manager ensures high issuer standards for customers, resolves queries and collaborates with senior income representatives to close earnings. Acquiring and servicing HNI/UHNI clients is a key consciousness, with NISM certification favored.

Role: Virtual Relationship Manager

Company: ICICI 

Location: Maharashtra 

Salary: ₹20K–₹35K a month

Work Type: Full–time

ICICI Hiring Virtual Relationship Manager

As a Virtual Relationship Manager at ICICI Bank, your number one obligation is to power income through ICICI Bank branches and promote ICICI Prudential Mutual Fund (MF) products to retail and High Net Worth Individual (HNI) clients. This includes making use of the assigned database and supplying customized funding advice to healthy the buyers’ asset allocation. You can also be accountable for visibility and engagement with shoppers via telephone calls, conferences, marketing substances (e.g., reality sheets, brochures), and corporation discussions.

About Company

ICICI Bank is considered one of India’s main personal region banks, supplying a severa range of financial services and products to retail, business enterprise, and institutional clients. Established in 1994, ICICI Bank is understood for its purchaser-centric approach and robust presence in India and internationally. The financial institution provides offerings in banking, funding, insurance, and wealth control, with a commitment to leveraging the era for advanced client experience. ICICI Bank’s whole style of products is designed to satisfy the various desires of its customers, from regular banking to funding and monetary making plans.

Roles

Client Relationship Management: Establish and hold sturdy relationships with customers through virtual interactions.

Financial Advisory: Provide financial recommendations tailored to customers’ wishes, supporting them make informed selections.

Cross-Selling Financial Products: Promote and promote numerous banking and financial products to customers.

Account Management: Oversee purchaser bills, ensuring that each transactions are processed appropriately and efficiently.

Customer Service: Address patron queries and concerns directly to make certain excessive levels of purchaser satisfaction.

Market Research: Analyze market developments and customer statistics to discover opportunities for increase and product improvements.

Responsibilities

Develop and control a patron portfolio through virtual interactions.

Conduct normal observations with clients to ensure pleasure and engagement.

Identify customers’ monetary dreams and recommend appropriate banking products.

Handle patron inquiries, lawsuits, and requests through phone or virtual channels.

Prepare and deliver shows on monetary products and services.

Update and hold purchaser facts within the financial institution’s database.

Skills

Communication Skills: Excellent verbal and written communication abilties to engage with clients efficiently.

Customer Service Orientation: Strong recognition of handing over first-rate service and addressing client wishes.

Analytical Skills: Ability to research monetary records and market developments to make informed guidelines.

Sales Skills: Proficient in selling financial services and products correctly.

Problem-Solving Skills: Ability to pick out troubles and recommend effective answers fast.

Time Management: Strong organizational abilties to manage multiple purchaser accounts and obligations.

Technology Proficiency: Familiarity with virtual banking platforms and CRM software programs.

Education and Qualifications

Bachelor’s Degree: A degree in finance, commercial enterprise management, economics, or a related area is preferred.

Master’s Degree (elective): An MBA or other advanced degree can be advantageous.

Experience: Minimum of 1-2 years of experience in banking, finance, or a related subject.

Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with banking software programs.

Communication Proficiency: Excellent command of English and, ideally, neighborhood languages for local customers.

Interpersonal Skills: Strong courting-constructing abilties and emotional intelligence.

Benefits at ICICI Bank

Health Insurance: Comprehensive health insurance insurance is obtainable to personnel, making sure medical safety for them and their families.

Provident Fund: ICICI Bank offers a provident fund, helping personnel store for long-term financial wishes and retirement.

Life Insurance: Employees gain from life insurance, imparting monetary protection for their households in case of unexpected events.

Paid Time Off: ICICI offers paid days without work, allowing personnel to maintain a wholesome work-life balance.

Performance Bonuses: Employees can earn additional profits through performance-based total bonuses, which praise terrific contributions.

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