Hyderabad Walkin Drive on 21st August

Voice Role-Banking Process | Hyderabad

Join Genpact’s Mega Walk-in Drive for the Voice Role in the Banking Process on the first of August 2024 in Hyderabad. In this position, you will be liable for addressing patron queries and issues, helping with account restoration, and information consumer tactics and rules. You will work inside a cross-useful group to deliver high-quality customer support, reproduce client problems, and strengthen product insects. Ideal applicants are graduates fluent in Hindi and English, with a knack for crucial wondering and evaluation.

Freshers are encouraged to apply. Preferred qualifications encompass revel in in customer support, effective probing skills, and proficiency with diverse databases. Bring 3 copies of your up-to-date resume, three passport-sized snap shots, and your Aadhar card (authentic and two copies). The position offers an afternoon shift with danger to make contributions to a leading international company recognized for its progressive answers inside the banking area.

Role: Voice Role-Banking Process

Experience: From 0 to 3 years of experience

Salary: ₹ Not Disclosed by Recruiter

Location: Hyderabad

Company: Genpact 

Time and Venue

21st August, 10.30 AM – 1.00 PM

Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079

Walk-in Drive Details:

Date: twenty-first August 2024

Time: 10:30 AM – 1 PM

Shifts: Day Shift

About Company

Genpact is an international chief in professional offerings and answers, committed to handing over transformative results that form destiny. With a group of workers of over 100 twenty 5,000 across 30+ international locations, Genpact is driven by an ardor for innovation and a dedication to growing lasting fees for customers. The business enterprise leverages deep commercial business enterprise and organization facts, advanced virtual operations offerings, and an understanding of information, technology, and AI to serve and transform main organizations, which include Fortune Global 500 corporations.

Job Description

Genpact is net hosting a Mega Walk-in Drive for Customer Service Voice roles in the Banking Process. This function requires candidates to expose innovation and intuition in figuring out areas for operational development. Responsibilities encompass responding to client queries, providing help for account restoration, information on consumer methods and guidelines, reproducing patron issues, and escalating product bugs. Candidates need to show off essential questioning and assessment capabilities, with the potential to paint each independently and in a group.

Responsibilities:

Address consumer queries and issues efficiently.

Support statistics collection to help in account recovery.

Maintain a deep expertise in customer processes and rules.

Reproduce purchaser issues and give a boost to product bugs.

Deliver super customer support.

Exhibit functionality for essential thinking and evaluation.

Showcase a robust painting ethic, both independently and collaboratively.

Qualifications:

Minimum Qualifications:

• Graduate (Any Discipline)
• Fluency in Hindi and English (compulsory)
• Freshers are welcome to use

Preferred Qualifications:

• Previous revel in in customer support (chat/email/voice)
• Effective probing, analytical, and data skills
• Strong analytical talents with a purchaser-centric technique
• Excellent talent with written English and an impartial English accessory
• Flexibility to work on a various schedule, including weekends

Required Documents:

• 3 copies of the updated resume
• 3 passport-sized photos
• Original Aadhar card
• 2 copies of the Aadhar card

Benefits at Genpact:

Career Development: Genpact offers sturdy studying and development packages, imparting employees with opportunities for professional advancement and skill enhancement.

Inclusive Culture: The employer fosters a severe and inclusive painting environment, making sure that each personnel is respected and valued regardless of their history.

Innovative Environment: Genpact encourages creativity and innovation, enabling employees to work in dynamic surroundings that allow new ideas and strategies.

Competitive Compensation: The organization gives appealing salaries and complete blessings applications to preserve and trap pinnacle expertise.

Global Experience: With a presence in over 30 international locations, Genpact offers personnel possibilities for global exposure and collaboration, enhancing their worldwide industrial business enterprise acumen.

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