Five Below hiring PT Support Lead
Job Title: Part-Time Support Lead
Company: Five Below
Degree: High School Diploma or equivalent (College experience preferred)
Location: Various locations (e.g., Fayetteville, NC; Pasadena, MD)
Experience: Minimum 1 year of management experience preferred
Employment Type: Part-Time
Salary: Approximately $22 per hour
Five Below hiring PT Support Lead, you’ll play an important function in the achievement of our preserve. Working under the guidance of the Store Manager and Customer Service Manager, you may assist in directing the Front End Lead(s) and income pals at the same time as acting due to the reality of the Manager on Duty. Your primary duty may be to ensure that every purchaser has a memorable experience, even as moreover overseeing the front-surrender operations, coins control, cleanliness, safety, and using sales.
How Do You Make an Impact?
As a frontrunner at Five Below, your priority is to contribute to the store’s achievement. You will now not nice satisfied with your feature due to the fact the Support Lead however moreover models control behaviors and delivers effects at some unspecified time in the future of your assigned shifts. Your functionality to power key overall performance symptoms and symptoms and foster emblem loyalty can be critical as you lead your group. You will embody the Five Below values, growing a colorful surroundings in which gifted individuals can develop their careers.
Core Values:
- Wow the Customer: Always located the consumer first and strive to make a brilliant impact on their lives.
- Unleash Passion: Leave your ego on the door and comply with through on your commitments.
- Hold the Penny Hostage: Treat Five Below as your private commercial enterprise enterprise company and rent information that shares this mindset.
- Achieve the Impossible: Set immoderate necessities for yourself and your institution, and embody calculated risks.
Key Attributes for Success:
To thrive in this function, you need to private the following attributes:
- Customer Service Orientation: A robust self-discipline to imparting outstanding issuer.
- Organizational Skills: Ability to control multiple duties efficaciously.
- Productivity Focus: Drive to advantage effects and meet dreams.
- Professionalism: Maintain a superb and respectful demeanor.
- Communication Skills: Effectively deliver facts and inspire your organization.
Responsibilities:
As a Support Lead, your obligations will embody:
- Ensuring all buddies are turning in extremely good customer service.
- Achieving patron satisfaction (CSAT) score goals set with the resource of the District Manager.
- Leading the front-cease operations and education body of workers on customer support superb practices.
- Maintaining cleanliness and making sure it is usually ready for clients.
- Assisting with starting and closing save techniques.
Qualifications:
- High faculty diploma or equal; college revel in favor.
- Minimum of 365 days of management enjoyment.
- Excellent verbal and written communication skills.
If you thrive in quick-paced surroundings and revel in working with enthusiastic, excessive-wearing-out humans, you’ll love your career at Five Below!
Be Aware of Fraud! Please be cautious of potentially fraudulent process postings or suspicious recruiter interest. Ensure that any communique comes from a respectable @fivebelow.Com electronic mail cope with. Five Below will in no way request economic records or payments at some point in the hiring system. If you discover fraudulent activity, please go to our Careers Site at www.Fivebelow.Com/statistics/careers to confirm assignment postings.
Join us at Five Below, in which you may encourage and be inspired every day!
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