Randstad Digital Hiring Desktop Support Job| Apply Right Now
- Job Title: Desktop Support
- Company: Randstad Digital
- Degree: Any Graduate Can Apply
- Salary: $21/hr – $23/hr
- Job Type: Full Time
- Location: United States, Remote
- Experience: Freshers/Experienced Both Eligible
About Randstad Digital:
Randstad Digital is a leading provider of virtual transformation answers, that specialize in workforce innovation and technology. We partner with organizations to deliver cutting-edge answers that strain performance and productiveness.
If you are looking for an exciting opportunity to leverage your technical abilities and make an excessive high-quality impact, practice now to sign up for our team as a Desktop Support Technician. We look forward to welcoming you to Randstad Digital!
Job Description: Desktop Support Technician
Randstad Digital is seeking out a professional Desktop Support Technician to sign up for our team. In this characteristic, you will play an important element in making sure our clients have the technical assistance they need to maximize productiveness and performance.
If you have a robust historical past in computing device help, brilliant problem-solving skills, and a client-centric mindset, we need to pay interest from you.
Key Responsibilities:
- Technical Support: Provide first and second-degree technical assistance to up-customers for hardware, software programs, community, and peripheral gadgets. Troubleshoot problems and made bigger ones as had to make certain well-timed choices.
- Hardware and Software Setup: Install, configure, and upgrade PC hardware, software, and strolling systems. This consists of computers, laptops, mobile gadgets, and peripherals.
- User Assistance: Respond to client inquiries and requests via ticketing machine, phone, or in person. Assist with software software applications which include Microsoft Office, e-mail customers, and specialized enterprise software programs.
- Troubleshooting: Diagnose and clear up technical issues associated with network connectivity, printing, and system performance. Perform root cause evaluation and put into effect answers to save your recurrence.
- Documentation and Reporting: Maintain correct information on hardware stock, software program licenses, and purchaser access permissions. Document troubleshooting steps and resolutions for Destiny reference.
- Security Compliance: Adhere to security exceptional practices and business enterprise pointers whilst managing purchaser debts, passwords, and sensitive facts. Ensure antivirus software software is updated on all gadgets.
- User Training: Conduct schooling training and create purchaser publications to empower customers to solve unusual technical troubles independently.
- Team Collaboration: Work carefully with IT agencies and carriers to coordinate hardware preservation, software enhancements, and tool improvements.
Qualifications and Requirements:
- Proven revel in as a Desktop Support Technician or comparable role, with a stable understanding of desktop running structures (Windows, macOS) and workplace productivity programs.
- Familiarity with hardware components (laptop systems, laptops, printers) and fundamental networking requirements.
- Strong troubleshooting abilities with the ability to diagnose and remedy technical problems independently.
- Excellent communique and interpersonal abilities, with a focus on delivering first-rate customer support.
- Ability to paint successfully independently and as a part of a team, in quick-paced surroundings.
- Certifications that incorporate CompTIA A+, Microsoft Certified IT Professional (MCITP), or comparable are a plus.
Benefits:
Randstad Digital gives aggressive repayment programs including salary, healthcare benefits, and opportunities for professional development and increase.
Joining our team approach being a part of a collaborative and supportive environment in which your capabilities and knowledge are valued.
How to Apply:
To take a look at the Desktop Support Technician function, please post your resume and cover letter highlighting your applicable enjoy and qualifications. Qualified applicants may be contacted for addition to evaluation and interviews.
At Randstad Digital, we are dedicated to range and inclusion in our workplace. We inspire individuals from all backgrounds to apply.
Randstad Digital is an equal-opportunity employer.
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1 Comment
I want to do this job.. I’m graduated from SIMS, Pakistan in MEDICAL TECHNOLOGY
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