Communications Specialist vacancies at Four Seasons | Apply now
Communications Specialist Vacancies at Four Seasons, our humans are our best power. Together, we create top-notch traveler studies, unmatched costs, and a lifestyle rooted in treating each other as we would like to be handled. Whether you’re turning into a member of our group, staying as a traveler, or exploring our global, we intend to create lasting impressions that bear part of humans to each other and the arena around them. If you’re equipped to be part of a crew that values excellence, innovation, and actual coronary heart, we invite you to apply for the Communications Specialist function.
Job Title: Communications Specialist
Company: Four Seasons Resort Palm Beach
Degree: High school diploma or equivalent required; additional hospitality or communications qualifications preferred
Location: Palm Beach, Florida
Experience: 1-2 years of experience in an administrative or customer service role, preferably in hospitality
Employment Type: Full-time
Salary: $38K-$59K per year
About Four Seasons
Four Seasons is synonymous with the high-priced and global-beauty carrier, driven by a collective dedication to continual growth and collaboration. Our institution’s people encompass demanding conditions, push barriers, and deliver unforgettable testimonies for site visitors, residents, and companions. Life at Four Seasons is prepared to foster connections, embrace range, and strive for excellence in every interaction.
Role Overview: Communications Specialist
As a Communications Specialist vacancies at Four Seasons, you will play a critical characteristic in ensuring seamless conversation between traffic and the hotel group. Your primary duties will consist of coping with reservations, addressing visitor inquiries, and improving the general traveler experience. This characteristic requires fantastic customer support talents, hobby to element, and the capability to work collaboratively the flow into purposeful groups.
Key Responsibilities
- Reservations and Guest Services:
- Communications Specialist vacancies at Four Seasons Use a consultative sales approach to recognize visitor dreams and provide customized tips.
- Accurately ebook reservations and deliver an explanation for charges, availability, and cancellation guidelines.
- Communication Excellence:
- Ensure all email communications are every day, correct, and meet the lodge’s response time necessities.
- Communications Specialist vacancies at Four Seasons Monitor the resort’s predominant e-mail inbox, categorizing, prioritizing, and highlighting pressing messages.
- Collaboration and Coordination:
- Liaise with internal agencies, which include reservations, house obligations, and food and beverage, to ensure seamless company.
- Communicate visitor options, precise requests, and updates to relevant departments.
- Quality Assurance and Reporting:
- Conduct regular audits of communications to ensure adherence to lodge requirements.
- Communications Specialist vacancies at Four Seasons Prepare reviews on key metrics, including e-mail reaction instances and vacationer satisfaction.
Qualifications and Skills
- Must be fluent in English (spoken and written).
- Strong interpersonal, organizational, and multitasking abilities with an enjoyment of urgency.
- Proficient in Microsoft Office and Opera PMS, with the capability to test additional software program application software structures.
- 1-2 years of administrative experience, ideally inside the hospitality enterprise.
- Available to paintings bendy shifts, which incorporates weekends and holidays.
What We Offer
Four Seasons is dedicated to delivering now not only pleasant and remarkable tourist enjoy but also profitable workers. When you are a part of our crew, you expect:
- Competitive earnings and wages.
- Communications Specialist Vacancies at Four Seasons 401(k) Retirement Plan.
- Training and improvement possibilities to increase your career.
- Complimentary remains at fantastic Four Seasons Hotels and Resorts.
- Complimentary dry cleaning for uniforms and employee meals.
- A supportive and inclusive painting surroundings that values range.
Join Our Team
At Four Seasons, we trust the electricity of connection, collaboration, and real care.
Write the following chapter of your profession with Four Seasons in sunny Palm Beach, and allow your adventure to begin!
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