As a CGI seeking Service Desk Engineer, you’ll play a critical characteristic in maintaining and enhancing IT infrastructure at the same time as ensuring seamless communication and technical assistance for internal and outdoor stakeholders. This position requires examined conversation abilities, technical know-how, and the functionality to collaborate with several groups in the course of diverse places.
- Job Title: Service Desk Engineer
- Position: Associate Systems Engineer
- Experience: 0.6 to 2 years
- Category: IT Infrastructure
- Location: Mumbai/Chennai, India
- Employment Type: Full-time
- Qualification: Bachelor’s diploma in Computer Science or a related area; better ranges or certifications with at least six months to 2 years of applicable revel are preferred.
At CGI, we’re a fixed of developers. We are trying to find advice from our employees as members because of the fact absolutely all of us who join CGI contribute to building the corporation. Since its founding in 1976, CGI has grown right into a worldwide IT and business company manner services chief, the use of over seventy-two specialists within the course of 40 global places. Our challenge is to help clients achieve success with the aid of the use of leveraging our worldwide assets, deep records, stability, and a fixed of dedicated professionals.
At CGI, you’re not an employee; you’re a stakeholder in a business enterprise that prioritizes innovation, expert boom, and patron fulfillment. We provide an aggressive repayment bundle deal, possibilities for career improvement, and a large fashion of blessings beginning one day taking into consideration one in each of complete-time, eternal employment. These encompass a paid time-off utility, earnings participation, and inventory purchase plans.
Key Responsibilities
- Technical Support:
- CGI seeking Service Desk Engineer to Develop and supply technical education packages for L1 resource organizations.
- Prepare particular device-degree documentation to ensure clean operations.
- Operations and Coordination:
- Coordinate with several assistant corporations and follow up on unresolved problems, ensuring well-timed decisions.
- CGI seeking Service Desk Engineer VWork in 24×7 shifts to help dynamic and usually-on surroundings.
- Behavioral and Team Responsibilities:
- Act as an energetic team player, contributing to collaborative painting surroundings.
- CGI seeking Service Desk Engineer Communicate successfully with customers to make certain excessive providers fantastic.
- Optional Skills:
- CGI seeking Service Desk Engineer Proficiency in Spanish is an introduced advantage.
Behavioral Competencies
- Strong ownership and duty for work effects.
- Clear and fluent conversation abilities, both verbal and written.
- Proven capability to supply method efficiencies and upgrades.
- CGI seeking Service Desk Engineer willing to engage in amazing generation and growth records past middle responsibilities.
- Effective prioritization, planning, and capacity to artwork independently at the same time as being a collection player.
Life at CGI
At CGI, life is rooted in ownership, teamwork, apprehend, and belonging. From the instantaneous you are part of, you are greater than an employee—you are a partner in shaping our collective achievement.
- Ownership and Empowerment: As part of our international employer, you’ll contribute to CGI’s achievement from day one. We call ourselves companions, now not employees, as we share in the success and assistance form the company business organization’ss method and path.
- Impactful Work: Your artwork creates a fee. By developing modern-day answers and constructing relationships with teammates and customers, you could get the right of entry to the global property to scale mind and supply full-size outcomes.
- Career Growth: Join a commercial corporation organization built to broaden and close. At CGI, we prioritize expert development through mentorship, talent-constructing possibilities, and career improvement packages.
- Supportive Leadership: Our leaders care about your fitness and well-being, ensuring you have been given the sources and manual to thrive to your features and past.
Equal Opportunity Commitment
CGI is a same-opportunity company company devoted to fostering an inclusive place of work. We welcome candidates from numerous backgrounds, ensuring straightforward treatment irrespective of race, gender, disability, or distinct protected traits. If you require inexpensive lodges in the course of the recruitment technique because of an incapacity, please tell us, and we will be able to cope with your desires.
Join one of the global’s largest IT and enterprise business enterprise consulting agencies and take the following step in your career as a Service Desk Engineer at CGI. Apply nowadays!
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