Capgemini Hiring Remote Desktop Management |  Mumbai & Bengaluru

Capgemini Hiring Remote Desktop Management, Capgemini is attempting to find professional specialists with 6 to twelve years of experience in Remote Desktop Management for positions in Mumbai and Bengaluru. The function consists of providing technical assistance to clients, troubleshooting issues with some distance off computer structures, and making sure that endpoint gadgets and corporation applications are without problems. Candidates must have strong competencies in Windows environments, MS Office Suite, and far-flung troubleshooting tools. Additionally, candidates need to enjoy dealing with complex issues and be capable of boom incidents at the same time as vital.

Role: Desktop Management 

Company: Capgemini

Location: Remote Mumbai & Bengaluru, Karnataka 

Work Type: Full–time

Education: No Degree Mentioned

Capgemini Hiring Remote Desktop Management

A Desktop Support Engineer or Technical Support Engineer performs a crucial position in ensuring easy operations of an agency’s IT infrastructure by offering nicely timed help and resolving technical issues. This role needs a deep know-how of Windows environments and troubleshooting severa surrender-person troubles related to hardware, software program applications, and connectivity. The role often includes helping personnel with endpoint devices and fixing complex technical incidents to make certain work.

About Company

Capgemini, an international chief in consulting, era services, and virtual transformation, is hiring for the feature of Remote Desktop Management with 6 to 12 years of revel in Mumbai and Bengaluru. The characteristic involves imparting manuals for Windows environments, resolving technical issues, and managing endpoint devices. Responsibilities embody troubleshooting OneDrive, Google Drive, Office 365, SSO, and printer-associated troubles. Candidates need to excel at dealing with far-flung computing assistance assistance, complicated incidents, and escalation control. Capgemini is a global firm leader in consulting, technology, and outsourcing offerings, with a sturdy presence in digital transformation. 

Key duties encompass:

Multi-tasking and complicated problem decision: The task calls for dealing with multiple obligations simultaneously and solving complex incidents which incorporates troubleshooting troubles associated with cloud garage services like OneDrive and Google Drive, Single Sign-On (SSO) authentication problems, Office 365 (O365) troubles, printer troubleshooting, and famous forestall-individual issues.

Assisting prevent-customers: A vital part of this position consists of supporting quit-customers with their endpoint devices, beginning from laptops to distinct peripherals. The aim is to ensure that clients can get the right of entry to and utilize their generation correctly.

Troubleshooting company applications: The engineer wants to enjoy troubleshooting not unusual corporate programs just as the MS Office Suite and dealing with commercial enterprise corporation-supported browsers (alongside Chrome, Edge, and Firefox), in addition to resolving issues with Java plug-ins and one of a kind business organization-crucial programs.

Antivirus test know-how: Expertise in walking AV scans to make certain structures live solid from malware and one-of-a-kind threats is vital.

Incident escalation: When essential technical incidents are not resolved on the helpdesk degree, the Desktop Support Engineer serves as an escalation factor. They are liable for investigating, diagnosing, and imposing effective answers, minimizing downtime, and making sure operations resume directly.

Benefits at Capgemini 

Health and Wellness Programs: Capgemini provides entire medical health insurance and well-being projects to ensure personnel maintain a healthy work-life balance.

Learning and Development: Capgemini encourages non-prevent mastering via the use of presenting to get the right access to large education applications and certifications.

Flexible Work Arrangements: Employees can experience protracted work options, selling flexibility, and higher work-life integration.

Global Mobility: The agency allows professional development opportunities for personnel, permitting them to work on diverse worldwide obligations.

Diversity and Inclusion: Capgemini promotes a numerous and inclusive place of job, encouraging personnel to thrive in multicultural surroundings.

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