Alorica hiring Healthcare Customer Service | Apply now
- Job Title: Healthcare Customer Service
- Company: Alorica
- Location: Humble, TX
- Degree: An excessive school degree or GED is wanted for this option.
- Experience: Minimum 3 – 5 Year
- Employment Type:Â Full-Time and Day Shift
- Salary: approximately $14.95 an hour
Join Alorica as a Healthcare Customer Service Representative: Make a Difference in Patient Care
At Alorica, we’re redefining the customer service experience, one interaction at a time. As a international chief in customer support, we delight ourselves in supplying notable beneficial useful resources to our clients and their clients. With a presence in 18 countries and a self-discipline to promoting from the inside—over 70% of our leaders started in get right of get admission to to-diploma positions—we offer limitless career possibilities at some point in numerous fields, alongside thing customer support, education, tech assist, manipulate, and recruiting.
We are excited to announce that we are hiring for the location of Healthcare Customer Service Representative, and we invite you to join our dynamic organization.
Position Overview:
As a Healthcare Customer Service Representative, you may play a vital position in helping our clients by addressing their customers’ problems, supplying manuals, and resolving troubles related to healthcare products and services. Your contributions will right away affect the awesome care that patients accumulate, making this feature profitable and crucial.
Key Responsibilities:
- Customer Support:
- Assist clients with troubles and issues they’ll encounter at the same time as using healthcare services and products. Your empathetic technique will help make sure that clients are heard and supported.
- Document name-related records because they must be for auditing and reporting functions, retaining a clean file of customer interactions.
- Data Management:
- Maintain and update purchaser statistics as vital, making sure that everyone’s records are present and correct. This interest to detail is critical within the healthcare company, wherein accurate statistics can notably affect affected character care.
- Upselling Services:
- Identify possibilities to upsell present-day customers on new or more suitable services, contributing to the overall boom and achievement of our healthcare offerings.
- Communication:
- Utilize terrific oral and written verbal exchange abilities to engage with customers correctly. Your capability to pay hobby and realize customer desires may be key to imparting splendid company.
- Maintain a expert and courteous demeanor in all interactions, fostering exceptional purchaser enjoyment.
Qualifications:
- Education: A excessive school degree or GED is wanted for this option.
- Experience: Previous customer service enjoy is a plus, particularly in a healthcare place, as it will decorate your capability to address consumer issues efficaciously.
- Technical Skills: Strong computer navigational competencies are critical, together with familiarity with Microsoft Office applications consisting of Word and Excel. Your capability to navigate numerous software program application utility systems might be essential in handling purchaser facts and documentation.
- Interpersonal Skills:
- Exceptional listening and comprehension skills are essential to apprehend purchaser desires and provide appropriate answers.
- A purchaser-orientated mindset is vital, as you may be the primary issue of contact for clients seeking out assistance.
Work Environment:
This role is completely a long way off, permitting you to work from the consolation of your private home. To make certain an inexperienced painting environment, your own home place of work must be a personal residence, and you may need to provide a dependable Internet connection. Alorica will deliver the crucial machine, which may additionally moreover furthermore encompass a webcam, that will help your artwork.
Physical Demands:
The function consists of normal sedentary artwork, requiring you to be seated for prolonged intervals at the same time as the use of cell telephone and laptop systems.
Benefits:
At Alorica, we agree with helping our personnel’ everyday well-being. Our complete advantages package deal consists of:
- Health, dental, and vision coverage, along thing a Health Savings Account (HSA).
- Flexible pay options, which include each day or weekly pay.
- A 401(right enough) retirement plan that will help you maintain for the future.
- Leadership programs and opportunities for expert improvement.
- Paid training and schooling reimbursement to aid your career growth.
- Employee reductions on several services, which includes groceries, excursions, coverage, telephone plans, fitness and fitness products, and pet substances.
- A worker help application to offer guidance for personal and professional annoying conditions.
Next Steps:
If you are prepared to take the subsequent step in your career and be a part of a employer corporation that values its personnel and their contributions, we inspire you to use for the Healthcare Customer Service Representative position at Alorica. The application device is easy: located up your software, whole a web assessment, and our team will evaluate your submission. If determined on to transport beforehand, we can have a look at up proper away with you.
Commitment to Diversity:
Alorica is an Equal Opportunity Employer. We are devoted to developing a numerous and inclusive place of work wherein all licensed applicants acquire attention for employment without regard to race, color, religion, sex, sexual orientation, gender identification, countrywide starting location, or covered veteran reputation. We moreover welcome candidates with disabilities and are dedicated to offering less expensive lodges in the course of the hiring way.
Conclusion:
Join Team Alorica and be a part of an organization that is developing a difference inside the lives of clients each day. Your characteristic as a Healthcare Customer Service Representative will not first-class beautify your career however furthermore contribute to the well-being of human beings searching out guides on their healthcare trips. Apply nowadays and assist us preserve to redefine customer service excellence!
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