Aflac hiring Customer Care Specialist | Apply fast

Job Title: Customer Care Specialist
Company: Aflac
Degree: High School Diploma or Equivalent
Location: Windsor, Connecticut (Hybrid)
Experience: 1-2 years of related work experience
Employment Type: Full-Time
Salary: $31,200 – $71,000 annually

Aflac hiring Customer Care Specialist to join our team. This hybrid function calls for residency in Connecticut, in which you will artwork from our Aflac place of job in Windsor for at least 40% of the work week, the same time as the rest of it gradually may be spent walking from domestic. Specific scheduling info can be noted in conjunction with your control team.

Key Responsibilities

As a Customer Care Specialist, you’ll play a vital function in handling inquiries related to the organization’s existence, disability, and lack of claims. Your responsibilities will encompass:

• Responding to first notices of loss for institutional lifestyles, disability, and lack of claims via several communique channels.
• Meeting installation departmental best, business enterprise, and productiveness dreams.
• Preparing documents and communications using set-up codecs and widespread software software program packages.
• Resolving preferred and complex inquiries, and escalating greater complex problems to senior advocates or management is vital.
• Collaborating with group human beings to enhance top-notch purchaser care and offering comments to enhance provider delivery.
• Adhering to employer threat and compliance tips on the equal time as helping co-employees with information and help.

Qualifications

To attain success in this selection, candidates need to very own the following qualifications:

• Education: An immoderate school diploma or identical is needed.
• Experience: 1-2 years of related artwork revel in, together with of completion of required training packages.
• Skills:
  • Knowledge of the insurance company.
  • Proficiency in Windows-based totally software program applications and the Microsoft Office Suite (Excel, PowerPoint, Word).
  • Strong keyboarding skills and interest in detail.
  • Excellent verbal and written verbal exchange skills.
  • Experience in data gets admission to and sensible know-how of hazard and compliance manipulation.

Preferred Qualifications

Bilingual candidates are favored however not required.

What We Offer

At Aflac, we bear in mind in profitable our personnel with more than just a paycheck. Our overall rewards bundle deal consists of:

• Competitive Salary: The earnings variety for this function is $31, two hundred to $71,000, depending on various factors which include training, revel in, and geographic location.
• Comprehensive Benefits: Medical, dental, and imaginative and prescient insurance, on the factor of prescription drug insurance and flexible spending money owed.
• Retirement Plans: 401(okay) plans with enterprise matching.
• Paid Time Off: Enjoy 11 paid holidays and up to 20 days of PTO yearly, plus u. S . A .-mandated sick go away.
• Professional Development: Opportunities for boom and development inside the company, such as education applications and belongings to help your professional journey.

Join Our Team

If you are prepared to make a difference and be part of a corporation that values integrity, variety, and network, we encourage you to use the Customer Care Specialist characteristic at Aflac. Together, we’re able to guide the ones in want and feature a laugh on every achievement along the way.

Application Process

We sit up straight to welcome you to our group. Apply nowadays and discover how you can contribute to Aflac’s challenge of being there for people when they need us maximum.

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