IT Support Technician at Henry Schein One| Apply Right Now

• Job Title: IT Support Technician
• Company: Henry Schein One
• Degree: B.Tech/B.E.
• Salary: $321,000 a year
• Job Type: Full Time
• Location: California, Remote
• Experience: +2 Years of Experience

Company Overview:

Henry Schein One, a primary provider of software program applications and offerings for dental practices, is looking for a skilled and client-oriented IT Support Technician to join our dynamic group.

This position is critical in ensuring that our clients get hold of exquisite technical help and help with our suite of dental practice control software applications and related technology. If you are obsessed with IT guides, revel in problem-fixing, and thrive in a short-paced environment, we inspire you to apply.

Job Description: IT Support Technician

Henry Schein One is trying to find an inspired and professional IT Support Technician to enroll in our dynamic institution.

As an IT Support Technician, you could play a critical role in ensuring the smooth operation of our technology systems, imparting technical help to our internal customers, and contributing to ongoing initiatives to enhance our IT infrastructure.

Key Responsibilities:

• Technical Support: Provide first-line technical assistance to customers through cell phones, electronic mail, or chat. Assist with troubleshooting software program software and hardware issues associated with our dental workout control solutions. Resolve technical problems correctly and professionally, ensuring purchaser pleasure.
• Customer Service: Deliver notable customer support and assistance to our customers. Communicate effectively and in a well-mannered way with clients to understand and remedy their problems right away. Maintain a nice and helpful mindset always.
• Problem Solving: Analyze troubles and broaden solutions to satisfy client needs. Utilize hassle-fixing talents to diagnose and resolve technical issues independently or with group collaboration.
• Documentation: Maintain accurate records of consumer interactions, technical issues, and solutions using our ticketing device. Document commonplace issues and solutions in our records base to facilitate efficient problem decisions.
• Software Updates and Installs: Assist clients with software program installations, updates, and configurations. Ensure that customers are using the modern-day versions of our software program software and offer steering on outstanding practices.
• System Maintenance: Perform ordinary maintenance obligations on consumer systems remotely. Monitor device performance and fortify issues as necessary.
• Training and Education: Educate clients on using our software products and provide basic education as needed. Help customers maximize the benefits of our answers via effective steering and manual.
• Collaboration: Work intently with different groups consisting of development, product management, and exceptional guarantee to talk about customer desires and product troubles.

Qualifications and Skills:

1. Proven experience in technical assistance or an associated customer service function.
2. Excellent hassle-solving abilities and interest in detail.
3. Strong verbal exchange skills, each written and verbal.
4. Familiarity with Windows running systems and networking concepts.
5. Experience with software application installations and troubleshooting.
6. Ability to multitask and prioritize workload correctly.
7. An ardor for offering tremendous customer service.
8. Dental enterprise records or revel in (desired but no longer required).

Benefits

• Competitive sales commensurate with experience.
• Comprehensive benefits bundle which includes clinical, dental, imaginative, and prescient insurance.
• 401(good enough) retirement economic financial savings plan with the organization in shape.
• Paid time without work and vacations.
• Opportunities for professional increase and improvement.

Why Join Henry Schein One:

At Henry Schein One, you may have the opportunity to paint with the present-day dental generation and make contributions to the achievement of dental practices globally.

We provide a collaborative work environment wherein your thoughts and abilities are valued. As part of a worldwide employer dedicated to innovation and excellence, you will have adequate opportunities for professional boom and development.

How to Apply:

If you’re enthusiastic about technology and customer support and are trying to take the next step in your IT profession, we inspire you to use the IT Support Technician function at Henry Schein One.

Please submit your resume and a cowl letter outlining your qualifications and why you would be a tremendous health for our group. We look forward to hearing from you!

Click Here To Apply Online

Other Jobs-

1. Global Product Manager
2. Assistant Production Manager Job