- Foundever Walk-In Interview for Freshers
- Role: Email and Chat Support
- Company: Foundever
- Experience: 0 – 5 years
- Salary: 3-3.5 Lacs P.A.
- Location: Chennai
About Foundever
Foundever is a global leader in the field of customer experience (CX), formerly known as the Sitel Group and Sykes. The company, based in Miami in Florida, has established a workforce of more than 170,000 employees in 45 countries, providing multilingual support for top global brands. In India, Foundever has a strong presence in cities such as Chennai, Hyderabad, Bengaluru, and Mumbai, offering career opportunities for both freshers and experienced candidates. The Foundever connection allows you to obtain exposure to global business processes, improve communication skills, and grow in a rapidly developing customer service industry.
Job Description: Foundever Walk-In Interview for Freshers
Are you a fresher and want to start your career in the BPO and customer experience industry? Then there is great news: Foundever Careers 2025 is conducting an interview ride in Chennai to hire young, dynamic graduates who are ready to start their professional journey. Foundever interview for the Freshers in Chennai 2025 is a great opportunity for graduates and holders of a diploma to start their career in the BPO and customer support industry. With different roles, competitive salaries, and global exposure, Foundever offers a strong platform for the growth of young professionals.
Eligibility Criteria
- Qualification: Each graduate (B.A, B.Sc., B.Com., BBA, BCA, etc.). Diploma/PUC/10+2 candidates are also eligible for some roles.
- Age limit: 18–30 years.
- They may apply to batch eligibility: 2022, 2023, and 2024 graduates.
- Language knowledge: strong verbal and written English communication skills.
- Work Permissions: It must be eligible to work in India.
- Other requirements: willingness to work in rotary shifts (including night shifts).
Work Roles and Responsibilities: Foundever Job in Chennai
Executive power of customer support (Voice / non-voice)
- Make up the incoming and outgoing calls for questions about the customer.
- Provide solutions for problems with billing, product, or services.
- Maintain accurate records of customers’ interactions.
Technical Support Associate
- Help customers solve technical problems.
- Provide step-by-step instructions by phone or chat.
- Escalate unresolved problems to support a higher level.
E-mail and chat support for Executive Director
- Answer the customers ‘ queries at the live chat.
- Solve complaints and provide accurate information.
- Ensure timely communication and maintain the quality of services.
Associate Operations Back Office Associate
- Process data entry, documentation, and report tasks.
- Support internal processes and operations of the backend.
- Ensure the confidentiality and accuracy of information.
Process Executive – International Voice
- Communicate with international clients and customers.
- Provide high-quality services according to client requirements.
- Follow the instructions for manipulating calls and compliance reports.
Skills required: Foundever Job in Chennai
- Excellent communication skills in English.
- Strong interpersonal skills and orientation to customer service.
- Basic computer knowledge (MS Office, writing skills).
- Solving problems and analytical abilities.
- The ability to work in rotary shifts.
- A positive attitude and eagerness to learn.
Salary and Benefits
- Powerful customer support performance: 2.2 – 3.5 LPA
- Associate Technical Support: £ 2,5 – 4 LPA
- Executive of E-mail/Chat: £ 2,3 – 3.8 LPA
- Back Office Associate: 2 – 3.5 LPA
- International voice process: 3 – 4.5 LPA
- Post for a night shift.
- Power-based incentives.
- Health insurance and wellness programs for employees.
- Pay for training and development of a career.
- CAB equipment (in selected shifts).
Why join Foundever in Chennai?
- The opportunity to start your career in a global organization.
- Exposure to international clients and processes.
- Comprehensive educational programs for fresheners.
- Competitive salary with incentives and contributions.
- Career growth in team leadership, coaching, or managerial roles.
- Inclusive and employee-friendly culture in the workplace.
Application and walking process
- Walk Registration: Check the official establishment of Chennai jobs or a career page for conversation plans.
- Providing a document: Make an updated CV, ID Proof, and academic certificates.
- Test Aptitude/Communication: Basic English, Skills of justification, and writing.
- HR Interview: Communication and behavioral questions.
- Operational round: Discussion specific to the role (voice/non-voice).
- Letter and board: Selected candidates receive offers immediately or within a few days.
FAQs
Q1: Is the hiring of the freshers in Chennai?
- Yes, Foundever performs walks for refreshers in the area of customer support and the role of technical support.
Q2: Do I need previous experience to log in?
- No, the freshers are welcome. However, good communication skills are required.
Q3: What is the average fresher salary in Foundever Chennai?
- Depending on the role, an illuminated can expect 2.2 – 3.5 LPA.
Q4: What documents should I carry for an interview?
- Bring your CV, Government ID Proof, Educational Certificates, and Passport Photos.
Q5: Are the night shifts mandatory?
- Yes, for international voice and support roles, candidates must be open to working on night shifts.
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