Infosys Walk In Interview Customer Support Voice Process | Apply Now

 Infosys Walk In Interview Customer Support Voice Process. for its Pune location, and the recruitment force could be performed in Nagpur on the 4th of October 2024. This is an excellent opportunity for people with 1 to 4 years of experiance in to enroll in a renowned company like Infosys BPM and artwork in a brief-paced, dynamic environment.

Job Description:

The Customer Support Voice Process role at Infosys BPM includes handling patron queries and resolving problems through calls, chat, or e-mail. Key obligations include offering excellent customer service, quickly addressing troubles, and making sure all interactions add a fee. Candidates have to have strong communique and hassle-fixing abilities, be inclined to paint 24/7 shifts (in conjunction with US shifts) and perform in a 100% artwork-from-workplace setup. Preferred qualifications encompass a graduate diploma, with extra certifications in customer support being a bonus.

• Role: Customer Support Voice Process
• Location: Pune
• Company: Infosys BPM
• Salary: Not Disclosed
• Qualifications: Any Graduate
• Experience: 1 – 4 years
• Job Type: Full Time

Interview Details:

Dates: 4th October 2024

Time: 10:00 AM to one:00 PM

Venue: Infosys Ltd, Nagpur SEZ, Co-Developer Plot No:7, Sector Special Economic Zone, Mihan Notified Area, Incubation Center, Ground Floor, Nagpur, Maharashtra 441108

Key Responsibilities:

• Effectively clear up client problems through cell phone, chat, or e-mail.
• Maintain a strong client awareness via ensuring that every interaction provides price.
• Work proactively to cope with and remedy patron troubles independently.
• Open to operating in a 24/7 environment and US shift timings.
• Ensure timely very last contact of customer service education applications as required.
• Exhibit quick thinking and hassle-fixing abilties to manipulate patron issues efficiently.

Must-Have Qualifications:

• Strong verbal and written conversation skills.
• The potential to artwork in a one hundred artwork-from-office (WFO) setup with flexible shifts, together with night time time shifts.
• Willingness to go through dedicated schooling applications and meet non-negotiable requirements set with the aid of manner of the customer.

Preferred Qualifications:

Graduation in any pass, with extra certifications in customer service or relevant upskilling courses being a delivered benefit.

Documents to Carry:

• A reproduction of your updated resume.
• Two unique photograph identity proofs (e.g., PAN Card, Driving License, Voter ID card, or Passport).
• Original instructional certificates, consisting of 10th, 12th, and Graduation mark sheets (Semester-Wise), Consolidated Marks Memo (CMM), Provisional Certificate, and Original Degree for verification.

Other Important Details:

• Laptops and cameras aren’t legal inside the venue because of protection motives.
• A particular government ID is needed for protection clearance on the venue.

About Infosys BPM:

Infosys BPM is a global leader in Business Process Management (BPM) offerings, imparting give-up-to-stop transformative answers for customers for the duration of various industries. Their included method blends IT and BPM, assisting customers to obtain fee-cut prices, improving performance, and supplying advanced client research.

Infosys BPM is likewise regarded for its inclusive and numerous paintings surroundings. The corporation fosters a subculture of boom, wherein employees are encouraged to upskill and continuously decorate.

Equal Opportunity Employer: Infosys BPM takes pride in being an same possibility company. They rejoice range and are committed to fostering an inclusive environment for all personnel.

Why Join Infosys BPM?

Opportunity to work with one of the pinnacle IT offerings and consulting groups in India.

A painting tradition that promotes non-forestall mastering, increase, and improvement.

Exposure to international voice techniques and the danger to beautify your customer service understanding.

Don’t omit this possibility of being part of one of the primary BPM carrier groups. Join the stroll-in interview at Infosys Nagpur SEZ on 0.33 and 4th October 2024 and take the following step on your career adventure!

Benefits:

• Global Exposure: Gain experience in worldwide voice strategies while operating with customers from numerous industries international.
• Career Growth: Opportunities for non-stop studying, upskilling, and expert development inside a primary BPM organization.
• Inclusive Work Culture: Infosys BPM promotes variety and provides inclusive surroundings for all employees.
• 24/7 Shift Flexibility: Offers flexibility in shift timings, which includes the possibility to work in US shifts.
• Job Security: Full-time, everlasting employment in a properly-mounted IT and BPM offerings issuer.

Apply Now

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