Tele-verification Representative at Concentrix | Apply now

• Job Title: Staff Product Scientist
• Company: Indeed
• Location:  Remote (United States)
• Degree: A high school diploma
• Experience: Min 6+ months
• Employment Type: Part-Time and Day Shift

Concentrix is hiring for Tele-verification Representative

Job Summary:

Concentrix is on the lookout for diligent and element-orientated Tele-verification Representatives to sign up for our institution. In this function, you’ll be responsible for verifying customer data over the phone, and ensuring accuracy and compliance with company guidelines and guidelines. This function is right for someone with tremendous communique abilities, a sturdy hobby to detail, and a dedication to presenting a great issuer.

Company Overview:

Concentrix is an international leader in purchaser revel in answers and generation, dedicated to handing over wonderful providers and transformative effects for customers and their customers. We provide pretty numerous services, which encompass consumer engagement, technology innovation, and operational excellence. Join our team and be part of an industrial organization company that values growth, collaboration, and the well-being of its employees.

Key Responsibilities:

• Verification Calls: Conduct outbound calls to clients to affirm non-public, financial, and employment data. Ensure that every fact collected is correct and whole.
• Data Entry: Accurately enter showed information into the enterprise organisation’s database and update records as important. Maintain confidentiality and safety of all consumer facts.
• Compliance: Adhere to business enterprise rules, strategies, and regulatory necessities to a few degrees in the verification method. Stay informed about company requirements and great practices.
• Customer Interaction: Communicate definitely and professionally with customers to verify their statistics. Address any questions or troubles they will have throughout the verification technique.
• Documentation: Maintain superb data of verification tries and effects. Prepare opinions on verification sports and any discrepancies discovered.
• Problem Resolution: Identify and document any inconsistencies or issues encountered at some stage in the verification approach. Collaborate with a one-of-a-type crew of human beings to remedy any troubles right away.
• Quality Assurance: Participate in everyday education instructions and brilliant warranty evaluations to make certain excessive requirements of performance. Implement comments and recommendations to improve accuracy and performance.

Qualifications:

• Education: High college degree or identical required. Associate’s or Bachelor’s degree preferred.
• Experience: Previous revel in in a customer service, call middle, or information verification feature is useful however no longer required. On-the-method training may be provided.
• Skills: Excellent verbal and written communication skills. Strong hobby with detail and accuracy. Proficiency in the use of laptop systems and records access software programs.
• Attributes: Reliable, proactive, and able to work independently. Strong trouble-fixing talents and the ability to cope with touchy information with discretion.
• Physical Requirements: Ability to sit down for extended periods and carry out repetitive obligations. Comfortable working in quick-paced surroundings.

Working Conditions:

• Work Environment: This feature is primarily based in a Concentrix workplace or can also offer an extended way flung artwork options relying on region and task necessities. The artwork surroundings are professional and supportive.
• Schedule: Full-time position with flexible schedules, which include the possibility of working evenings and weekends to residence purchaser dreams.

Benefits:

• Compensation: Competitive hourly wage with possibilities for performance-based absolute bonuses.
• Health and Wellness: Comprehensive health, dental, and imaginative and prescient coverage plans for eligible employees. Access to fitness programs and property.
• Financial Security: 401(ok) plan with company fit, lifestyle insurance, and incapacity insurance.
• Work-Life Balance: Paid time without work, excursion pay, and bendy artwork preparations in which feasible. Parental go away and own family help packages.
• Professional Development: Opportunities for professional development, ongoing training, and professional development applications. Tuition reimbursement for eligible guides.

How to Apply:

Interested candidates are invited to position their resume and alertness via Concentrix’s online activity portal at [insert application link]. Concentrix is an identical opportunity organization and welcomes applications from all certified human beings.

Join Concentrix’s group as a Tele-verification Representative and contribute to preserving the integrity and accuracy of our client information. Your strength of will and interest in the element will help ensure exceptional enjoyment for our clients and a useful resource for the fulfillment of our operations.

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