Work from Home Opportunity For Sales Representative

Teleperformance | Sales Representative 

As a Work from work-from-home sales Representative at Teleperformance, you can hook up with customers through mobile smartphones, e-mail, chat, and social media to treat inquiries and meet earnings targets. The function calls for robust communication capabilities, problem-solving skills, and at least 6 months of customer service and income revel in. You need to be snug using laptop computer structures and capable of artwork in short-paced, ever-changing surroundings. A reliable net connection and a quiet workspace are important for faraway paintings. Teleperformance offers competitive wages, full benefits, and opportunities for boom and development.

Role: Sales Representative

Location: Work from Home, Koratty, Kerala

Company: Teleperformance 

Work Type: Full–time

About Company

Teleperformance, a worldwide chief in virtual commercial employer services, is a concept for turning within the maximum superior, digitally powered solutions that assist the world’s pinnacle producers in streamlining their operations. With over 500,000 committed specialists, Teleperformance operates in more than 80 international locations, speaking over 3 hundred languages, which permits the commercial enterprise organization to serve customers and organizations internationally efficiently. Teleperformance’s method combines excessive-tech enhancements with a deep know-how of neighborhood markets, making it a stress for correctly assisting not only high-quality customers but also its personnel and the surroundings.

Job Description

As a Customer Service & Sales Representative, you’ll play an important role in helping Teleperformance’s clients deliver tremendous consumer recollections. Your primary duties will include fielding customer inquiries, locating progressive solutions to several questions, troubles, and issues, and making sure that client interactions are handled effectively and effectively.

You will paint in a collaborative and attractive environment in which no days are the same. This function allows interaction with human beings from all walks of existence, making it a dynamic and enriching hobby. You may also be recommended to continuously undertake yourself and grow in the industrial organization business organization, with the functionality for career improvement, as evidenced via way of Teleperformance’s Chief Client Officer, who commenced her profession as an agent.

Key Responsibilities

As a Customer Service & Sales Representative at Teleperformance, your responsibilities will include:

Customer Interaction: Connect with customers through diverse channels which consist of phone, e-mail, chat, and social media to treat their questions or problems. You may be expected to address the one’s interactions with staying energy and professionalism, seeking to de-boom any problems lightly.

Issue Resolution: You will want to be on your feet and discover answers to customers’ problems, imparting feedback on habitual troubles to beautify the general customer experience.

Escalation: When crucial, you’ll make stronger more complicated interactions to better stages of manual, ensuring that each client gets the assistance they want.

Sales Objectives: In addition to customer service, you can additionally have profit targets to satisfy. This can also additionally additionally encompass processing payments, upselling merchandise, or services, and meeting exclusive sales-associated goals.

Data Tracking: You can be liable for correctly monitoring all call-associated facts for auditing and reporting purposes, ensuring that facts are available for evaluation and non-save you development of strategies.

Qualifications

To benefit success in this function, Teleperformance is seeking out people who are inspired to supply the best the remarkable in all that they do. The ideal candidate can also have the following qualifications:

Customer Service Experience: A minimum of 6 months of customer service enjoy is needed. Experience in a call center surroundings is preferred.

Communication Skills: Strong oral and written communique abilties are critical. You need to be able to honestly carry facts and concentrate correctly on customers’ desires.

Typing and Computer Skills: The capability to type a minimum of 25 words inline within a minute and familiarity with Windows working systems are crucial. You want to also be cushty the use of a pc pc gadget.

Problem-Solving and Organizational Skills: Logical problem-fixing capabilities and the capability to prioritize obligations successfully are vital for coping with your workload correctly.

Sales Experience: A minimum of 6 months of profits revel in is wanted, demonstrating your ability to satisfy income goals in quick-paced surroundings.

Work Ethic: You ought that allows you to paint independently, live composed under strain, and adapt to continuously changing surroundings.

Work-from-Home Requirements

If you’re going for walks remotely, there are precise necessities to ensure you can perform your method efficiently:

Internet Connection: You have to have a reliable net reference with a minimal download speed of 12.Zero Mbps and an add tempo of 3.Zero Mbps. Your Internet Service Provider wants to don’t have any packet loss, and the ping fee needs to be below 50ms. You will want to offer proof of net pace.

Workspace: A clean and quiet workspace is vital to preserve interest and productivity.

Benefits at Teleperformance

Comprehensive Benefits: Teleperformance offers complete benefits, together with scientific, dental, vision, and a 401k plan.

Paid Training: Employees benefit from paid schooling to ensure they’re properly prepared for his or her roles.

Paid Time Off: Generous paid time off allows for paintings-life balance and personal time.

Employee Wellness Programs: Teleperformance promotes worker well-being through well-being and engagement programs.

Career Advancement Opportunities: The agency helps career increase, with many opportunities for development inside the employer.

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