First source WALK-IN Interviews
Firstsource is a prominent name in the BPO industry, identified for its whole suite of commercial enterprise organizations and company-unique services. The company emphasizes method improvement and leverages deep organization knowledge and advanced analytics to offer protected answers.
Rightshoring version, Firstsource guarantees that services are brought efficaciously and price-correctly, helping clients acquire their business goals.
Role: International Voice Process
Company: Firstsource
Experience: 0 – 5 years
Salary: 50,000-3 Lacs P.A.
Location: Bengaluru
Job Type: Full-time
Shift: Rotational Night Shift
Firstsource Solutions Ltd.
Address: third ground, Block – Dragonfly Building, Brigade Tech Gardens, Brookfield, Kundalahalli, ITPL Main Rd, Phase 2, Brookfield, Bengaluru, Karnataka 560037
Interview Timings: 11 AM to 2 PM
Please convey your up-to-date resume and unique Aadhar card to the interview.
About the Company
Firstsource is a leader in incorporation procedure outsourcing, providing a significant portfolio of middle corporation and enterprise-specific offerings. The commercial enterprise’s method locations way at the leading edge, coupling deep system understanding and insights with focused analytics and pragmatic reengineering to deliver a protected answer. Services are seamlessly delivered using the Rightshoring model to satisfy a consumer’s enterprise targets and charge discount approach.
Join Firstsource Solutions Ltd. For a stroll-in interview for the Customer Support Associate – International Voice Process characteristic in Bangalore. The interview can be held at Brigade Tech Gardens, Brookfield, from eleven AM to two PM. Bring your up-to-date resume and true Aadhar card. Contact HR Harsha at +91-7498500882 for extra records.
Job Description
Firstsource Solutions Ltd. (FSL) is in search of to hire Customer Support Associates for its International Voice Process group in Bangalore. This role includes delivering first-rate customer service to worldwide clients via voice calls. The number one obligations consist of addressing client inquiries, resolving issues, and ensuring high tiers of customer pleasure. Effective communication is prime, as you’ll be interacting with a diverse customer base from one among type elements of the arena. Accurately documenting and updating purchaser records is likewise a crucial part of the job.
The International Voice Process characteristic at Firstsource involves presenting top-notch customer service through international calls. Responsibilities embody addressing customer inquiries, resolving issues, and preserving accurate client statistics. Candidates need to be fluent in English, have previous voice help experience, and be bendy to painting rotational nighttime shifts. Join a colorful crew in Bangalore and develop with Firstsource!
Responsibilities:
- Provide excellent customer service via global calls
- Address inquiries, remedy troubles, and ensure patron pleasure
- Communicate efficiently with various global consumer base
- Document and update client data because it must be
Requirements:
- Fluent in English (spoken and written)
- Prior revel in in voice aid
- Excellent communication and interpersonal abilities
- Flexibility to paintings in rotational shifts
- No BE/BTECH/BSC/PG freshers
Benefits:
- Competitive sales
- Cab facility
- Professional development possibilities
- Vibrant and inclusive paintings subculture
Interview Details:
FIRST SOURCE SOLUTIONS LTD.
- HR Contact: Harsha (+ninety one-7498500882)
- Location: 0.33 ground, Block – Dragonfly Building, Brigade Tech Gardens, Brookfield, Kundalahalli, ITPL Main Rd, Phase 2, Brookfield, Bengaluru, Karnataka 560037
- Timings: 11 AM to 2 PM
- What to Bring: Resumes and specific Aadhar card
- Role: Customer Success, Service & Operations – Other
- Industry Type: BPO / Call Centre
- Department: Customer Success, Service & Operations
- Employment Type: Full-Time, Permanent
- Role Category: Customer Success, Service & Operations – Other
- Education: Graduation Not Required
Key Skills:
- Customer Support Associate
- International BPO
Candidates want to be fluent in English, both spoken and written and ought to have in advance enjoy in voice aid. Excellent communique and interpersonal talents are essential for this role. Flexibility to work in rotational shifts, which consist of nighttime shifts, is wanted. Please be conscious that freshers with ranges in BE/BTECH/BSC/PG are not eligible for this role.
Benefits At Firstsource
- Competitive Salary: Attractive compensation packages.
- Cab Facility: Safe and handy transportation.
- Professional Development: Opportunities for career growth and development.
- Inclusive Work Culture: A colorful and supportive artwork surroundings.
- Health Benefits: Comprehensive medical health insurance and properly-being programs.
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