- Job Role: Presales Engineer Consultant
- Salary: Not Disclosed
- Location: Jersey City, NJ 07305
- Company: Tech Mahindra
- Qualification: Bachelor’s degree
- Experience: 8+ years
ABOUT TECH MAHINDRA
Tech Mahindra is a leading worldwide IT offerings and consulting corporation based in India, with a strong presence within the U.S. It is a part of the Mahindra Group, one of India’s largest multinational conglomerates. Tech Mahindra specializes in providing modern solutions in areas that include digital transformation, cloud computing, AI, system learning, cybersecurity, and organization services. The employer serves an extensive range of industries inclusive of telecommunications, healthcare, financial offerings, production, and retail.
With a focal point on customer-centricity and technological excellence, Tech Mahindra has constructed a popularity for turning in current answers to clients worldwide. In the U.S., Tech Mahindra helps businesses live ahead of the curve by supplying tailored IT techniques and solutions that pressure boom, efficiency, and virtual transformation. It is also regarded for its numerous paintings of the way of life and robust consciousness of employee improvement.
Job Description:
A Presales Engineer Consultant provides technical know-how and aid to income teams all through the income procedure. They paint intently with customers to recognize their desires, provide tailor-made answers, and demonstrate product abilities. The position entails supplying technical specs, accomplishing product demonstrations, and assisting in the coaching of proposals and RFPs. The consultant bridges the gap between technical and income groups, making sure easy verbal exchange and effective solution transport. Strong conversation, trouble-fixing talents, and deep technical knowledge are crucial to this function, together with the capability to construct and maintain consumer relationships.
Qualifications and Skills for a Presales Engineer Consultant:
Educational Background:
- A bachelor’s degree in Computer Science, Engineering, Information Technology, or an associated area is generally required. Advanced certifications or a Master’s diploma can be an introduced benefit.
- Technical certifications specific to the product or enterprise (e.g., AWS Certified Solutions Architect, Cisco Certified Network Associate) may be beneficial.
Technical Expertise:
- Strong understanding of IT structures, networks, hardware, and software program applications.
- Knowledge of cloud computing systems (AWS, Azure, Google Cloud), organization structure, cybersecurity, or other specialized fields, relying on the industry.
- Proficiency in software program tools used for technical demonstrations and presentations, as well as familiarity with APIs, databases, and coding basics, is frequently required.
- Experience with IT infrastructure, systems integration, and troubleshooting is crucial to remedy patron troubles and offer precious solutions.
Sales Support and Collaboration:
- Ability to collaborate with sales teams and clients to apprehend business requirements and translate them into technical answers.
- Strong presentation talents to talk complex technical standards truly to non-technical stakeholders.
- Ability to create and supply compelling product demonstrations and technical presentations that spotlight product benefits and align with purchaser needs.
Problem-Solving Skills:
- Strong analytical and hassle-fixing skills, with the potential to think critically and provide tailor-made solutions to customers’ ache points.
- Ability to identify potential roadblocks and proactively offer answers to ensure customer satisfaction.
Customer-Focused Approach:
- Excellent client courting control skills to engage with clients, recognize their demanding situations keep ongoing engagement during the sales cycle.
- Strong verbal and written communication talents to efficiently convey technical facts to diverse audiences.
- Ability to act as the client’s trusted consultant, ensuring the solution meets each technical and enterprise ‘desires.
Project Management and Organization:
- Ability to control a couple of initiatives concurrently whilst retaining interest in elements and meeting cut-off dates.
- Experience in getting ready proposals, RFIs/RFPs, and managing agreement discussions.
Teamwork and Interpersonal Skills:
- Strong interpersonal abilties to work collaboratively with sales, advertising, and engineering teams.
- Ability to address high-strain conditions, adapt to evolving purchaser needs, and work under tight timelines.
Continuous Learning:
- A dedication to ongoing professional improvement to live up to date on enterprise traits, new technologies, and evolving market needs.
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