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19/11/2024
By Mushaheeda
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Sutherland Hiring Senior Travel Consultant | Apply Right Now

Sutherland Hiring Senior Travel Consultant, As a Senior Travel Consultant at Sutherland, the candidate will leverage their information in Sabre, Amadeus, or Galileo to control excursion bookings, reschedules, and refunds on the same time and ensure precision in complicated itineraries. This feature requires a deep understanding of fare guidelines, guide calculations, and dealing with worldwide and multi-foreign money journey arrangements. Proficiency in rate tag issuance, re-issuance, and lowering monetary discrepancies is critical. With rotational shifts and offs, the consultant will artwork at Sutherland’s Airoli, Navi Mumbai office, contributing to a crew that excels in delivering remarkable adventure management offerings.

Role: Senior Travel Consultant

Company: Sutherland

Experience: 1 – 6 years

Salary: 2.25-6 Lacs P.A.

Location: Navi Mumbai

Sutherland Hiring Senior Travel Consultant

As a Senior Travel Consultant at Sutherland, you’ll make use of your knowledge in worldwide distribution systems like Sabre, Amadeus, or Galileo to govern air price ticket bookings, reschedules, refunds, and complex adventure itineraries. The function wishes knowledge in fare rules, timetable modifications, manual calculations, and global, multi-foreign exchange preparations. With sturdy fee tag issuance and re-issuance skills, you may ensure accuracy, lessen errors, and reduce monetary discrepancies together with airline debit memos. This whole-time, eternal function primarily based in Airoli, Navi Mumbai, gives rotational shifts and offs, presenting dynamic artwork surroundings targeted at handing over superb adventure offerings.

About Company

Sutherland is a worldwide chief in way transformation services, supplying present-day solutions during industries. Known for delivering exceptional consumer opinions, the organization combines generation, analytics, and layout thinking to solve complicated disturbing situations for its clients. With a numerous and inclusive culture, Sutherland offers enough possibilities for expert boom and improvement. The commercial enterprise enterprise’s determination to excellence, continuous reading, and work-existence stability make it a favored enterprise for aspiring specialists globally.

Technical Skills:

GDS Experience: Minimum of 6 months of enjoyment in Sabre, Amadeus, or Galileo, with talent within the modern-day day versions. Familiarity with Farelogix and NDC is great.

Travel Operations: Expertise in reserving air tickets, dealing with reschedules, handling partial and whole refunds, checking fare boards, and dealing with reservations.

Advanced Knowledge: Strong command of fare guidelines, timetable adjustments, name corrections, MCOs, residuals, guide calculations, and complicated itineraries (e.g., worldwide, multi-vacation spot, and multi-forex).

Tech Skills: Proficiency in Microsoft Office applications, which encompass Outlook and Excel, at the factor of fundamental internet and net-based totally software skills.

Experience, Education, and Certification:

Educational Qualification: High college diploma, diploma, or identical (required).

Professional Background: Preferred revel in retail, sales/service, or distinctive patron-going through roles.

Travel Knowledge: Prior tour revel is a plus.

Work Location: Airoli, Navi Mumbai.

Shift Details: Rotational shifts and rotational weekly offs.

Responsibilities

Customer Service Excellence: Ability to deliver top-notch service, handle inquiries, and resolve issues promptly, ensuring customer satisfaction.
Travel Industry Knowledge: Strong understanding of travel products, destinations, flight bookings, hotel reservations, and vacation packages.
Problem-Solving Skills: Ability to handle escalated customer issues and find solutions quickly to ensure a smooth travel experience.
Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and vendors.
Attention to Detail: Ability to accurately manage travel itineraries, preferences, and bookings while ensuring all client requirements are met.