Quality Specialist Job Opportunity at Amazon | Work From Office
A Transportation Quality Specialist at Amazon helps the Last Mile Analytics & Quality Team with the aid of resolving address and geocode troubles, improving maps, helping drivers, and coping with static routes. Responsibilities embody acting audits, coping with exceptions, presenting well-timed stakeholder responses, and maintaining effective work facts. The position influences purchaser deliveries without delay and requires brief gaining knowledge of and multitasking. Collaboration during multiple engineering and operations businesses is crucial. Based in Bangalore, the area includes rotational shifts, together with night-time shifts. Preferred candidates have a bachelor’s diploma, experience with Microsoft Office, and fluency in English.
Role: Quality Specialist
Company: Amazon
Experience: 0 to 3 years of experience
Salary: ā¹ 2.5-4 Lacs P.A.
Location: Bengaluru
Quality Specialist Job at Amazon
Quality Specialist at Amazon (one hundred phrases): A Transportation Quality Specialist at Amazon helps address decisions, geocode correction, map edits, riding force help, and static route manipulation. This characteristic consists of handling operational problems and optimizing transportation techniques. Key obligations encompass acting on manual audits, resolving exceptions, offering timely stakeholder responses, and keeping painting data. The role requires quick gaining knowledge of, multitasking, and collaboration across multiple engineering and operations agencies. The function is based absolutely in Bangalore, with rotational shifts, which include nighttime time shifts. Preferred applicants ought to have a bachelor’s degree, revel in Microsoft Office, and be fluent in English.
About Company
Amazon.Com dreams of being Earthās most customer-centric business enterprise, providing a sizeable preference for products at low prices with the ease of online shopping. Founded on a spirit of innovation, Amazon has advanced from a net website online to a global e-alternate platform and era development companion. The commercial enterprise organization continually strives to beautify the looking for enjoyment for customers and dealers internationally. By leveraging advanced generation and records, Amazon gives a continuing look for experience and drives performance in its operations. The commercial enterprise company is devoted to hiring the brightest minds to further its mission of making buying a whole lot much less complicated and accessible for anyone.
Job Description:
The crew in Bangalore seeks a Transportation Quality Specialist to help address choice, geocode correction, map edits, the usage of pressure help, and static route management.
Responsibilities encompass handling operational problems related to transportation strategies and optimization.
The function influences clients without delay, requiring brief studying and multitasking talents.
Involves jogging in the course of multiple engineering and operations agencies.
The Last Mile Analytics & Quality Team targets to streamline the delivery machine through improving the accuracy of records for remaining mile optimization.
Partners with product, engineering, statistics technological information, and operations to emerge as aware of generation gaps and implement sustainable solutions.
Runs audit programs to deal with exceptions in the final mile era, ensuring agency continuity.
Roles and duties:
Follow SOPs to perform guide audits and clear up outliers/exceptions.
Identify patterns in audits and recommend manner upgrades.
Provide nicely timed responses to stakeholders as constant with SOP and SLA.
Escalate issues to relevant agencies consistent with predetermined strategies.
Maintain each day’s artwork data by updating trackers or workflow equipment.
Meet organization metrics and dreams, collectively with SLA, productiveness, splendid, and utilization benchmarks.
Understand normal performance metrics to pressure agency dreams.
Work collaboratively to make contributions to crew/program boom.
Develop an international attitude and apprehend the geographical nuances of Amazonās operations.
Work from Office: Bangalore
Shift: Rotational Shift together with night time time time shift
Basic Qualifications:
Bachelorās degree: Experience with Microsoft Office products and applications
Preferred Qualifications:
Fluent in English (talking, writing, studying)
Relevant operations and BPO experience
Key Skills:
Operations, BPO, Communication Skills, SOP, Non-Voice system
Education:
UG: Any Graduate
Company Profile:
Amazon strives to be Earth’s maximum purchaser-centric business enterprise, offering low charges, significant preference, and luxury.
Continues to grow as a global-elegance e-trade platform through innovation.
The organization draws the brightest technology minds to growth technology that enhances the lives of purchasers and dealers internationally.
Benefits at Amazon:
Comprehensive Health Insurance: It offers tremendous health insurance for personnel and their families, together with scientific, dental, and vision plans.
Employee Discount: Employees get maintenance reductions on It products, making it less complicated to hold and shop on the platform.
Career Development Programs: Amazon offers various education and improvement programs to assist personnel to increase their careers and acquire new skills.
Flexible Work Arrangements: Depending on the characteristic,It offers flexible painting alternatives, in conjunction with a protracted way flung artwork and bendy scheduling.
Retirement Savings Plan: It offers a strong retirement financial savings plan, together with a 401(ok) with company matching contributions.
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