Genpact Hyderabad WalkIn Drive For Voice Process Job | Great Opportunity

Genpact Hyderabad WalkIn Drive For Voice Process Job, Genpact is wearing out a Walk-In Drive in Hyderabad for Voice Process Executive positions on 11th October. This is an exciting hazard for freshers and experienced candidates to enroll in a worldwide offerings corporation. The function consists of handling inbound and outbound calls, offering customer service, and resolving queries. Applicants have to have robust verbal exchange competencies and an ardor for customer support. The pressure can be held at Genpact, Hafeezpet, from eleven:00 AM to two:00 PM. Candidates with any graduation can work out. Don’t bypass this opportunity to kick-start your profession at Genpact!

Role: Voice Process Job

Company: Genpact 

Location: Hyderabad, Telangana

Salary: Not Disclosed

Job Role: Walk-In Drive for Voice Process

Qualifications: Any Graduate

Experience: 0 years (freshers welcome)

Genpact Hyderabad WalkIn Drive For Voice Process Job

Join Genpact’s Hyderabad Walk-In Drive for Voice Process Executive positions! This is a superb possibility for freshers and skilled candidates to emerge as a part of a worldwide professional services enterprise organization. The function consists of dealing with inbound and outbound calls, addressing purchaser inquiries, and offering top-tier help. Candidates ought to have robust communication talents and a hobby in customer service. The interview will take region on 11th October, between 11:00 AM and a couple of:00 PM at Genpact, Hafeezpet, Hyderabad. Come collectively alongside your resume and seize this possibility to develop your career with a renowned agency.

Job Description

Genpact is an internet web hosting a Walk-In Drive in Hyderabad for Voice Process Executive positions. This is an exciting possibility to join an international professional offerings company and be a part of a dynamic team. The splendid candidates will possess sturdy conversation competencies and a characteristic ardor for customer service. Freshers are welcome to use, and candidates from any instructional heritage (with a minimal qualification of being a graduate) can be a part of this interview method.

Key Responsibilities:

Customer Interaction:

• Handle each inbound and outbound call, correctly addressing customer queries and issues.
• Provide correct data about products and services.

Problem Resolution:

• Identify and remedy purchaser issues, or increase them as desired.
• Follow up with clients to ensure their troubles are resolved satisfactorily.

Data Management:

• Maintain accurate information on patron interactions using the CRM device.
• Update patron facts and ensure compliance with statistics privateness tips.

Performance Metrics:

• Meet or exceed usual performance dreams, including name pleasure and coping with time.
• Participate in normal training education to decorate skills.

Team Collaboration:

• Collaborate with a group of people to decorate the general purchaser.
• Provide comments for way upgrades based mostly on patron interactions.

Qualifications:

Educational Background: Minimum of a high college diploma; Bachelor’s diploma desired.

Experience: Prior enjoyment in customer service or voice manner roles is a plus, however, freshers are recommended to apply.

Skills:

Strong verbal and written verbal exchange talents in English (extra languages are an advantage).

Ability to pay attention, empathize, and construct rapport with customers.

Proficiency with computer systems and CRM software programs.

Capability to cope with hard conditions and remedy conflicts evenly.

Benefits at Genpact 

Career Growth: Genpact gives easy professional improvement possibilities with internal promotions and skills improvement programs.

Training & Development: Comprehensive training packages help personnel collect new abilities and excel in their roles.

Work-Life Balance: Flexible painting arrangements and paid time off make certain personnel can hold a healthy artwork-life balance.

Health Insurance: Genpact provides clinical medical health insurance, protecting a large shape of health offerings for personnel and their households.

Diverse Work Culture: Genpact promotes inclusive, collaborative surroundings that value range and teamwork.

Click Here, To Apply

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