Customer Service Associate at Randstad | Bengaluru, Karnataka | Contractor Base
Customer Service Associate at Randstad, The Contractor Sales Associate (CSA) characteristic includes generating secondary profits through relationships with contractors, painters, and dealers. Working under the steering of ASM/BDM, the CSA is liable for accomplishing monthly profit goals, accomplishing everyday net page visits, and building relationships with contractors. The feature calls for coordinating marketplace sports activities, promoting POSM visibility at dealer shops, and executing product launches for painters and contractors.
Role: Customer Service
Company: Randstad India
Location: Bengaluru, Karnataka
Work Type: Contractor
Education: No Degree Mentioned
Customer Service Associate at Randstad
As a Contractor Sales Associate (CSA) with Randstad, you may work cautiously with contractors and painters to strain Nerolac product profits. This feature consists of wearing out earnings goals, handling contractor and painter relationships, and making sure of product visibility. Reporting to the Area Sales Manager, you can additionally control gift redemptions, and proceedings, and execute product launches.
About Company
Randstad is an international chief in human useful resource offerings, providing a big form of staffing answers for the duration of severa sectors. Established in the Netherlands, Randstad has superior internationally, presenting a frame of employee solutions in more than 39 international places. The business enterprise makes a specialty of short and everlasting staffing, HR consulting, outsourcing, and recruitment manner outsourcing (RPO).
Key Contractors:
Map now not plenty a good deal much less than five to 10 KNPL multi-emblem sellers consistent with DGA.
Handle a whole of 80 contractors linked to those mapped dealers.
Once a robust relationship is built with the painters of unique sellers, shift focus to new sellers even as repeating the identical engagement device.
Product Focus: Eligible products are emulsions, with a mixture of 60% pinnacle charge and forty% non-pinnacle price products.
Roles and Responsibilities:
Sales Generation: Achieve monthly secondary income goals by walking with assigned contractors within the territory.
Site Visits: Daily visits to new internet websites (recognized via painters, contractors, dealers, or independently) to sell Nerolac merchandise.
Site Registration: Register stroll-in web websites and assign them to relevant painters or contractors.
Relationship Management: Build relationships with at least eighty painters/contractors inside the market region.
Painter/Contractor Calls: Make each day calls to painters and contractors, following the planned adventure plan (PJP).
Contractor Data Updates: Update contractor factors and facts in the NPP Call Centre.
Skills Required:
Sales Expertise: Proven track report in profits and attaining desires.
Market Awareness: Good information on network markets and contractor networks.
Relationship Management: Strong potential to construct and keep relationships with contractors and dealers.
Product Knowledge: Familiarity with emulsions and paint products, with a focal point on top rate and non-pinnacle price offerings.
Communication Skills: Ability to speak product advantages and scheme records efficaciously.
Organizational Skills: Ability to cope with a couple of contractors and internet internet websites, ensuring seamless coordination.
Roles:
Territory Management: Oversee income and operations inside an assigned territory.
Client Engagement: Engage with painters, contractors, and sellers to power product consciousness and adoption.
Market Activity Coordination: Work with HO Marketing to execute campaigns and duties.
Scheme Management: Ensure effective conversation and management of painter/contractor schemes.
Data and Reporting: Regularly replace HO Marketing on sports activities activities, income, and contractor interactions.
Benefits at Randstad
Career Growth and Development: Randstad offers training packages and development possibilities for career development.
Work-Life Balance: Flexible artwork preparations to aid artwork-existence integration.
Comprehensive Health Benefits: Health coverage options for workers’ well-being.
Diversity and Inclusion: Randstad emphasizes variety, fostering an inclusive painting environment.
Global Exposure: Opportunities to work with worldwide customers and obligations, enhancing expert experience.
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