Telesales Caller Job From Home – Flipkart | Full–time Opportunity
Telesales Caller | ₹27K–₹40K a month
Flipkart is hiring a Telesales Caller for a bit-from-domestic function with a profits sort of ₹27K–₹40K according to month. The role entails achieving out-to-capacity clients, coping with sales objectives, and supplying product information to pressure earnings. Ideal candidates have to possess awesome communication abilties, revel in in sales or customer support, and have the ability to paint independently. No unique degree is wanted. Apply via SquadStack to enroll in Flipkart’s dynamic sales institution and contribute to certainly one of India’s leading e-alternate structures.
Role: Telesales Caller
Work Type: Job From Home
Company: Flipkart
Salary: ₹27K–₹40K a month
Work Type: Full–time
Education: No Degree Mentioned
Job Description
Join Flipkart as a Telesales Caller with a sales range of ₹27K–₹40K in keeping with the month. In this way of function, you may reach out to potential clients, promote Flipkart’s merchandise, and meet sales targets. No specific degree is required; enjoying income or customer support is favored. Strong communique abilities and the capability to art work independently are critical. Apply through SquadStack to be a part of Flipkart’s dynamic group and enhance your career in e-commerce.
About Company
SquadStack, a major faraway profits marketplace in India, is on the leading side of transforming some distance flung artwork with superior technology and AI. We are excited to provide an opportunity to enroll in Flipkart’s telesales group from the consolation of your own home. As a Telesales Caller, you’ll play a crucial characteristic in enhancing Flipkart’s earnings efforts. This function is right for candidates who are encouraged, enthusiastic, and organized to contribute to without a doubt one in all India’s biggest e-commerce systems.
Key Roles
Sales Representative: Act due to the fact the primary aspect of touch for capability and gift clients, promoting Flipkart’s services and products through phone calls. Your purpose may be to pressure profits and meet objectives.
Customer Relationship Manager: Build and hold relationships with customers, making sure excessive degrees of satisfaction and addressing any issues or problems they may have.
Product Advisor: Provide exclusive information about Flipkart’s offerings, such as capabilities, blessings, and pricing, to help clients in making informed shopping selections.
Lead Generator: Identify and qualify new leads thru calls, changing potentialities into customers, and contributing to the organization’s increase and revenue goals.
Feedback Collector: Gather comments from customers regarding their shopping enjoy and provide insights to the group to assist decorate carrier best and client pride.
Key Responsibilities
Conduct Outbound Calls: Reach out to capability clients and leads to offer Flipkart services and products, aiming to transform calls into income.
Manage Sales Targets: Meet or exceed daily, weekly, and monthly sales goals via efficiently speakme with customers and final sales.
Handle Customer Inquiries: Address consumer questions, issues, and lawsuits with professionalism and efficiency to ensure a high-quality purchaser experience.
Update Customer Records: Maintain correct information of patron interactions, income, and remarks inside the CRM system for future reference and comply with-up.
Provide Product Information: Offer certain descriptions and causes of products, promotions, and offers to capability clients, helping them make shopping picks.
Track Sales Performance: Monitor non-public income metrics and average overall performance, making adjustments to strategies as needed to meet profits goals.
Follow Up with Leads: Reconnect with leads who have shown interest however have now not but made a purchase, the usage of persuasive techniques to encourage conversion.
Coordinate with Team: Work carefully with different group contributors and managers to percentage insights, speak techniques, and address any demanding situations confronted for the duration of calls.
Report Issues: Communicate any problems or troubles encountered within the path of calls to control, providing remarks on purchaser inclinations and issues.
Stay Informed: Keep up to date with Flipkart’s merchandise, offerings, and promotions to offer correct statistics and live competitive in sales pitches.
Essential Skills
Communication Skills: Excellent verbal communique competencies are essential to carry information surely and persuasively to capability clients.
Sales Skills: Strong sales abilties, such as persuasion and negotiation, are critical for converting leads into income and achieving objectives.
Customer Service: Ability to address purchaser queries and complaints professionally, ensuring a superb revel in and maintaining purchaser delight.
Active Listening: Skill in listening attentively to clients to recognize their goals and reply because it ought to be.
Problem-Solving: Capability to deal with and remedy client troubles efficiently, offering solutions and alternatives as needed.
Time Management: Efficiently manage time and prioritize obligations to maximise productivity and meet sales targets.
Adaptability: Flexibility to conform to distinctive customer desires, adjustments in product services, and income techniques.
Technical Proficiency: Comfort with using CRM systems, sales device, and different technology crucial for dealing with calls and recording statistics.
Team Collaboration: Ability to work efficaciously with different team participants, sharing insights and supporting collective goals.
Self-Motivation: Strong force and motivation to gain income goals and excel in a faraway running environment.
Educational Qualifications and Requirements
Education: No precise diploma is stated; but, a excessive university degree or equivalent is normally required. Higher schooling can be extremely good.
Experience: Previous experience in telesales, telemarketing, or customer support is preferred but now not mandatory. Freshers with sturdy verbal exchange talents are also recommended to apply.
Technical Skills: Familiarity with using computer systems, CRM software, and telecommunication gear is important.
Communication Skills: Proficiency in spoken and written English is wanted. Knowledge of extra languages may be beneficial.
Sales Experience: Experience in profits or a similar function is favored however no longer a strict requirement.
Remote Work Setup: A quiet, devoted workspace with reliable internet connectivity is crucial for this remote function.
Interpersonal Skills: Strong interpersonal skills to effectively interact with customers and colleagues.
Motivation and Enthusiasm: A excessive satisfactory thoughts-set and exuberance for earnings and purchaser interaction are vital.
Problem-Solving Abilities: Ability to count on severely and clear up troubles on the fly is vital for addressing client issues.
Organizational Skills: Good organizational abilities to manage calls, maintain facts, and observe up on leads.
Benefits of Working at Flipkart:
Competitive Salary: Attractive monthly repayment of ₹27K–₹40K.
Work from Home: Flexibility to work from home, supplying a higher artwork-lifestyles stability.
Career Growth: Opportunities for career improvement and expert improvement within a chief e-commerce company.
Comprehensive Training: Receive enormous training to excel inside the telesales function and increase your talents.
Employee Benefits: Access to benefits which include performance incentives and health insurance, depending on agency guidelines.
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