Teleperformance Customer Care Executive | 1 – 5 years

Customer Care Executive | 3-3.75 Lacs P.A.

Teleperformance is hiring Customer Care Executives for their Inbound Voice Process, going for walks from the workplace. This whole role involves handling global purchaser calls, presenting resources, and resolving troubles successfully. The mission calls for running in rotational shifts, including nighttime shifts and weekends, with a 6-day artwork week. No casual leaves are allowed within the first three months. The characteristic offers a revenue of ₹26,000 consistent with ith month. Interested applicants can apply by way of the usage of sending their CVs and speaking to records to HR Shantanu at 8966949149. Join Teleperformance to be part of a dynamic organization and deliver great customer support.

Role: Customer Care Executive

Company: Teleperformance Global Business

Experience: 1 – 5 years

Salary: 3-3.75 Lacs P.A.

Location: Indore

Company Overview:

Teleperformance is a worldwide chief in imparting high-quality customer experience management solutions. With a presence in over 80 nations and the usage of more than 330,000 specialists worldwide, Teleperformance is dedicated to delivering excellent customer service through several variety of offerings. Our commitment to innovation and excellence has made us dependent on companions for many main producers in various industries.

Job Summary:

Teleperformance is attempting to find devoted and endorsed people to sign up for our crew as Customer Care Executives for our Inbound Voice Process. This role calls for running from our place of work, imparting customer service to our worldwide clients, especially within the US market. As a Customer Care Executive, you’ll be the number one point of contact for clients, addressing their inquiries, resolving troubles, and making sure a quality enjoy.

Key Responsibilities:

Customer Interaction: Handle inbound calls from customers and address their queries, worries, and requests right away and professionally. Maintaining an excessive diploma of customer pride through offering accurate well-trimmed statistics.

Issue Resolution: Resolve purchaser court cases and issues correctly, making sure that all purchaser interactions are logged and documented in step with enterprise tips. Uproblem-solving skills to provide brief and effective answers.

Product Knowledge: Develop in-depth understanding of the enterprise’s products, services, and policies to offer correct statistics to clients. Stay up to date on any adjustments or new offerings tensure up-to-datete customer support.

Multitasking: Manage a couple of responsibilities simultaneously at the same time as maintaining a high stage of interest in the element. Balance customer service responsibilities with other administrative duties as wanted.

Compliance and Procedures: Adhere to all agency policies, strategies, and compliance hints. Ensure that patron interactions comply with set-up protocols and keep the confidentiality of patron data.

Shift Flexibility: Work in rotational shifts that could embody night shifts, weekends, and vacations to satisfy the goals of our international customers. Be adaptable to converting schedules and painting environments.

Team Collaboration: Work collaboratively with crew individuals to gather department dreams and provide seamless customer service. Share insights and remarks contribute to the non-forestall development of the team.

Working Conditions:

Work Environment: This role requires jogging from our place of business. The position includes quick-paced surroundings with commonplace purchaser interactions over the phone.

Schedule: The venture includes a 6-day running week with 1 day off. The shifts are rotational, covering a 24/7 operation to cater to international clients. Flexibility paiin ntings night shifts, weekends, and holidays is essential.

Leave Policy: No casual leaves are legal within the route of the number one 3 months of employment. This insurance ensures consistency and reliability in customer service sooner or later in the preliminary period.

Salary:

• The in-hand revenue for this position is ₹26,000 in line with the month.

Application Process:

• Interested candidates are invited to use the manner of sending their CVs and private information within the following format:

Benefits at Teleperformance

Global Exposure: Gain revel in jogging with worldwide customers, presenting precious insights into worldwide customer support requirements and practices.

Career Growth: Teleperformance offers various improvement possibilities, along with training packages and promotions, to assist personal development inside the organization.

Diverse Work Environment: Be a part of a multicultural and incluspaintingings environment that values range and encourages collaboration.

Competitive Compensation: Ea competitive earnings with extra advantages, ensuring economic stability and rewafororo your difficulty.

Supportive Work Culture: Enjoy a supportive and pleasant painting lifestyle wherein worker well-being is a priority, fosterinice and effective work surroundingsngs.

Apply Now, Click Here

Other Jobs

Remote Jobs At Myntra | Part-time Work

Capgemini Hiring Remote Local HR Services Analyst

Philips Hiring Sr Information Security Manager

Foundever Hiring For CHAT/VOICE Process