Sony Hiring Branch Service Coordinator, Sony is a Japanese multinational conglomerate based in Tokyo, renowned for its enhancements in electronics, leisure, and financial offerings. As a chief manufacturer, Sony produces merchandise that spans patron electronics, gaming, tune, film, and mobile communications. The organization’s subsidiaries encompass Sony Interactive Entertainment and Sony Pictures Entertainment, amongst others. Known for its modern generation and content, Sony keeps to encourage hobby and deliver groundbreaking reports in amusement and era. Its task is to deliver pleasure and pride to its clients via relentless innovation and the pursuit of excellence. Sony is seeking a Branch Service Coordinator to manage day-to-day branch operations, ensure exceptional customer service, and coordinate service activities.
Role: Branch Service Coordinator
Company: Sony
Experience: 0 – 3 years
Salary: 1-2.5 Lacs P.A.
Location: Guwahati, Patna
Sony Hiring Branch Service Coordinator
Sony, a prime international brand in electronics, gives a possibility for a Branch Service Coordinator. This role involves ensuring smooth service transport in the branch, dealing with provider requests, and taking part with inner companies and outdoor groups. The coordinator will track the provider’s traditional standard overall performance metrics and assist with corporation enhancements. Sony is looking for a candidate with proficiency in Microsoft Excel, organizational abilities, and a historic past as an after-earnings provider or earnings assistant. This function is suitable for clean graduates with a B.Tech or Diploma in Electrical Engineering. It is an entire-time feature, with workdays from Monday to Friday. Candidates should possess a bachelor’s degree and prior experience in service coordination or customer support.
Responsibilities:
Coordinate and control offerings inside the branch to make certain inexperienced service delivery.
Ensure the nicely timed choice of service requests, providing an unbroken purchaser revel in.
Collaborate with internal businesses, outdoor carrier agencies, and contractors to deliver terrific cooperation.
Track and hold carrier normal performance metrics, ensuring issuer excellence.
Contribute to provider development responsibilities geared toward optimizing customer pride.
Responsibilities include handling service requests, managing repair schedules, maintaining inventory, and liaising with service technicians. The role requires strong communication skills, organizational abilities, and proficiency in handling administrative tasks.
Requirements:
Proficiency in Microsoft Excel to deal with critiques and issuer monitoring.
Knowledge of key overall overall performance signs and symptoms (KPIs) and enjoy dealing with them.
Strong organizational talents to control more than one responsibility effectively.
Excellent conversation competencies for powerful interaction with customers and business enterprise individuals.
Experience with dealing with turnaround time (TAT) for issuer requests is a plus.
Background in after-earnings issuer and profits useful useful resource favored.
Qualifications:
B.Tech or Diploma in Electrical Engineering.
Fresher candidates who’ve finished their degree/degree are welcome to use it.
Ability to work five days each week, Monday through Friday.
Office hours: nine:00 AM to five:30 PM.
The emptiness is to be had in Patna and Guwahati (2 positions).
This feature is probably on a third-party payroll, and the selected candidate will work right away with Sony India Pvt. Ltd.
Benefits at Sony
Career Growth: Sony offers continuous studying opportunities, mentorship, and professional improvement in the company.
Health & Wellness: Comprehensive health and well-being benefits, together with medical, dental, and imaginative and prescient insurance.
Work-Life Balance: Flexible strolling hours and a supportive painting environment to hold a healthy balance between private and professional existence.
Employee Discounts: Exclusive discounts on Sony services and products, improving worker delight.
Global Exposure: Opportunity to paint with numerous and proficient employees, gaining enjoyment in an international company with a giant range of commercial agency segments.
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