- Role: Senior Social Media Executive
- Experience: 2 – 5 years
- Salary: 3-6 Lacs P.A.
- Location: Bengaluru
- Company: Redbus
About Redbus Company
RedBus at its coronary heart is ready for humans. As the pioneer in our area, we are captivated by growing first-rate reports for passengers, companions, and human beings. Energized with the aid of a brilliant painting environment, where expertise is nurtured, innovation is well known, and demanding situations are conquered, we journey toward developing pleasurable moments for anyone whose lives we contact.
Senior Social Media Executive Description
As a Senior Social Media Executive at Red Bus, your number one obligation is to supervise and manipulate the corporation’s presence on social media structures. You may be answerable for developing, imposing, and handling the social media method to force emblem consciousness, engagement, and site visitors to Red Bus’s systems.
Senior Social Media Executive Responsibilities
Meet social media exceptional requirements
Provide well-timed reactions and effective decisions to various customer inquiries/proceedings
raised on social media. And comply with them as much as a very last resolution.
Resolve conflicts among carriers and clients with the aid of helping them arrive at a satisfactory
Strategy Development:
Develop and execute a complete social media approach that aligns with Red Bus’s brand goals and advertising and marketing desires.
Define the target audience and increase content material that engages, informs, and motivates fans to do so.
Stay up to date with enterprise tendencies and nice practices to optimize social media presence and overall performance.
Content Creation and Management:
Create and curate relevant, outstanding content for various social media structures, along with Facebook, Twitter, Instagram, LinkedIn, and many others.
Develop a content material calendar and plan for well-timed deployment of content to maximize reach and engagement.
Collaborate with the design and advertising groups to create visually appealing and on-logo content.
Community Management:
Monitor, listen, and respond to customers in a “Social” way at the same time as cultivating leads and income.
Engage in dialogues and discussions with fans, responding to queries promptly.
Manage online reviews and cope with any bad feedback promptly and diplomatically.
Campaign Management:
Plan and execute social media campaigns that align with Red Bus’s promotional calendar and advertising initiatives.
Track and analyze the overall performance of campaigns through the usage of social media analytics tools to optimize consequences and file on KPIs.
Influencer and Partnership Management:
Identify and build relationships with influencers and companions in the tour and way of life sectors to expand Red Bus’s logo presence.
Collaborate with influencers to create and distribute enticing content material that resonates with Red Bus’s audience.
Social Media Advertising:
Develop and execute paid social media marketing campaigns to help particular goals, which include lead era or logo attention.
Monitor budgets, optimize advert sets, and ensure ROI on ad spend.
Analytics and Reporting:
Monitor social media traits, equipment, and applications, and advise actions/techniques for non-stop improvement.
Monitor and report on key overall performance indicators (KPIs) for social media tasks.
Senior Social Media Executive Qualifications and Skills
- Experience: Proven paintings enjoy in social media advertising and marketing or as a digital media specialist.
Skills:
- Excellent expertise in Facebook, Twitter, LinkedIn, Instagram, and different social media systems.
- Strong information on social media KPIs.
- Demonstrated capacity to expand creative and tasty content.
- Experience with social media control tools (e.g., Buffer, Hootsuite).
- Strong conversation, writing, and interpersonal abilities.
- Knowledge of search engine marketing, keyword research, and Google Analytics.
- BSc degree in Marketing or applicable discipline.
conclusion
- Coordinate with inner teams and providers for last the problems at the earliest.
- Deliver excessive-elegance customer service and build client pride and loyalty.
- Educational Qualification: Bachelor’s Degree
- Years of Experience (Minimum & Maximum): 2 to 5 years.
- Language preference – Telugu Must (Hindi & Kannada Optional)
- What is the nature and scope of duties the candidate has to have dealt with?
- Experience of 2-four years in social media grievance coping with and escalation management.
- Problem-Solving Approach and Conflict Management.
Apply Now: Senior Social Media Executive
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