Teleperformance Culture | Full–time
At Teleperformance, we’re devoted to growing supportive and frightening painting surroundings. We take delivery of as proper with that a glad and wholesome personnel is greater powerful and engaged. Our self-control in an extraordinary administrative center includes fostering inclusion and range, ensuring that each worker feels valued and respected. Join us and discover the capability for boom and improvement in a dynamic and worthwhile profession.
Role: Sales Representative
Location: Work from Home, Koratty, Kerala
Company: Teleperformance
Work Type: Full–time
About Company
Teleperformance is a number one international digital business commercial enterprise company offerings organization, imparting modern, digitally powered answers to help pinnacle manufacturers optimize their operations sustainably. With employees of over 500,000 employees speaking more than three hundred languages, Teleperformance combines international collection with close-by records to affect organizations, customers, and the environment.
Description
Teleperformance is an international chief in virtual organization offerings, handing over modern and sustainable answers for pinnacle manufacturers. With over 500,000 employees speaking three hundred+ languages, we offer superior, technology-pushed offerings to streamline operations worldwide. We recognize growing a supportive and attractive painting environment, with blessings that incorporate paid schooling, competitive wages, complete medical and dental insurance, and paid days off. Our artwork-from-home positions offer flexibility, with requirements collectively with a solid net connection and a quiet workspace. Join us to be a part of a dynamic group that values inclusion, range, and professional boom opportunities.
Qualifications
Experience: Minimum of 6 months in customer service and income roles.
Education: High School Diploma or GED.
Skills: Proficiency in laptop laptop systems, Windows strolling structures, and typing at least 25 phrases consistent with minute. Strong oral and written conversation, logical problem-fixing, and negotiation competencies are important.
Additional: Ability to paint several shifts, stay composed in a converting environment, and manage artwork priorities.
Work-from-Home Requirements
Internet Connection: Minimum download tempo of 12.Zero Mbps and add pace of 3.Zero Mbps, without a packet loss and a ping below 50ms. Proof of internet pace is needed.
Workspace: Must have a smooth and quiet surrounding.
Benefits of Working at Teleperformance
Paid Training: Comprehensive training applications to ensure your fulfillment inside the feature.
Competitive Wages: Attractive income packages that mirror your revel in and capabilities.
Full Benefits: Includes medical, dental, vision coverage, 401k plans, and in addition.
Paid Time Off: Generous leave hints to assist a healthful artwork-lifestyles balance.
Employee Wellness Programs: Engaging applications designed to sell your well-being and manner satisfaction.
Skills
Strong Communication Skills
Effective communication is fundamental for sales. You need to simply articulate product benefits, concentrate actively on consumer dreams, and deal with problems or objections. Being able to carry records persuasively and engagingly enables in constructing trust and using income.
Sales Expertise
A solid know-how of earnings techniques is crucial. This includes prospecting, lead technology, qualifying leads, and last gives. Knowledge of income strategies and the potential to conform your method to important customer sorts are vital for assembly and exceeding profits desires.
Customer Service Skills
Providing incredible customer support entails addressing patron inquiries, resolving issues right away, and ensuring a terrific revel. Strong hassle-fixing capabilities and empathy are necessary to construct and preserve consumer relationships, main to extended pride and repeat enterprise.
Product Knowledge
Deep data on the goods or offerings you’re selling is crucial. This permits you to reply to questions confidently, highlight key capabilities and advantages, and exhibit how the product meets the purchaser’s desires. Staying up to date on product modifications and corporation developments enables keep your credibility and effectiveness.
Self-motivation and Time Management
Sales roles, specifically ways flung ones, require an excessive diploma of self-motivation and exquisite time control. Being capable of setting and benefit dreams, living organized, and prioritizing duties effectively guarantee you meet your sales goals and manipulate your workload successfully without direct supervision.
Sales Representative pinnacle 5 duties:
Customer Interaction: Connect with clients via several channels (smartphone, email, chat, social media) to cope with their questions, issues, and problems efficaciously and professionally.
Issue Resolution: Calmly treating and de-growth consumer issues, making sure pride on the same time as escalating complicated issues at the identical time is crucial.
Sales Objectives: Meet and exceed defined profits dreams with the beneficial resource of selling products or services and processing bills as required.
Tracking and Reporting: Maintain correct records of purchaser interactions and remarks for auditing and reporting functions.
Feedback Provision: Offer optimistic comments on name problems and customer interactions to help beautify provider exquisite techniques.
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